Location: Western Sydney
Salary Package: $30ph - $35ph + Super
Role Highlights: Join a successful, growing E-commerce FMCG brand as a temporary customer service officer. Enjoy a rotating roster with work-from-home options while playing a crucial role in delivering exceptional multi-channel customer support. Be part of a high-performing team committed to exceeding customer expectations.

Role Overview

As a Customer Service Officer, you’ll be the first point of contact for customers via phone, email, and live chat assisting with order queries, delivery updates, and product concerns. This is a temporary role with an immediate start, working on a rotating roster, including some weekends. You'll collaborate with cross-functional teams to ensure customer issues are resolved quickly and professionally.

You’ll be part of a high-energy support team that plays a crucial role in maintaining customer satisfaction and retention. Your ability to manage volume, multitask, and deliver timely service will be key. You'll also contribute to process improvement initiatives and maintain detailed records in CRM systems.

Responsibilities

• Respond to customer inquiries via phone, email, and live chat, delivering prompt and professional service
• Troubleshoot order and product-related issues and ensure timely resolution
• Collaborate with the logistics and operations teams to manage order fulfilment challenges
• Maintain accurate customer records and case tracking within the CRM system
• Provide feedback to improve service processes and customer satisfaction
• Escalate unresolved or complex issues to senior team members or relevant departments

Candidate Profile

You are an experienced customer service professional with 2–3 years in a fast-paced, call centre customer service role ideally within the FMCG or E-commerce sectors. With strong communication skills, both written and verbal, you thrive under pressure and maintain a positive, solutions-focused approach. You are confident in managing a high volume of queries while collaborating across departments to ensure smooth issue resolution. Proficiency in using CRM platforms and ticketing systems is essential. A passion for delivering exceptional service and a team-first attitude will ensure your success in this role.

Culture & Benefits

Work in a fast-paced, dynamic E-commerce environment where your contribution makes a real difference. Enjoy flexible work-from-home options and a rotating roster designed to promote a healthy work-life balance.

• Join a well-established national brand with a strong market presence
• Gain valuable experience collaborating across multiple teams and departments
• Enjoy a supportive work culture that promotes work-life balance

Apply

If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is SR72468. Please allow for 3 - 5 working days for us to process all the applications. All applicants will hear back from us, either via email or a telephone call.

Location: Parramatta

Day Rate: Competitive (dependent on experience)

Role Highlights:

Career-defining opportunity to work with the Head of Data at a values-driven national retailer. This is a high-impact role where you'll build the foundational understanding of the organisation's data ecosystem, directly influencing strategic decisions that drive customer value and operational efficiency. Report into a supportive data leader while establishing trusted relationships across the business.

Role Overview

Reporting to the Head of Data, you'll be responsible for mapping and documenting the organisation's data landscape across key business units. On a weekly basis, you'll engage with stakeholders across operations, supply chain, and finance to understand their processes, systems, and data flows. You'll conduct hands-on analysis using SQL and Python to investigate data structures, trace data lineage, and identify opportunities for improved data quality and governance. Daily, you'll be building relationships, gathering requirements, documenting workflows, and translating complex technical findings into business-relevant insights.

This role offers the unique opportunity to shape the data strategy for a large-scale retail operation from the ground up. You'll contribute to establishing data governance frameworks, identifying data ownership across departments, and building the foundations for scalable analytics capabilities. Your investigative work will directly support the organisation's mission to deliver exceptional value to customers through better-informed operational and commercial decisions.

Responsibilities

• Map data flows across the organisation's systems including SAP and SQL-based platforms, documenting critical data elements and their lineage
• Conduct hands-on data analysis to understand current data structures, identify quality issues, and develop business rules for data governance
• Work closely with business units to gather requirements, understand operational processes, and identify how data is created, used, and managed
• Build trusted relationships with stakeholders across departments to facilitate knowledge transfer and capture operational expertise
• Document workflows, processes, and data ownership structures to create a comprehensive view of the data ecosystem
• Identify candidates for data governance and accountability within business units, supporting the establishment of data stewardship
• Contribute to the development of the broader data strategy for the National Data Office, translating discovery insights into practical frameworks
• Translate complex data and process information into clear, business-relevant insights for diverse stakeholder groups

Candidate Profile

You are a curious and persistent professional with proven experience documenting data systems and processes in large-scale enterprise environments. Your technical foundation in SQL and Python enables you to assess data structures and understand how information flows across platforms like SAP or similar ERP systems. You bring strong analytical thinking to investigate current states, identify gaps, and translate operational knowledge into actionable insights.

Your communication and relationship-building skills are exceptional—you can engage stakeholders across operational teams, earn their trust, and gather the information needed even in complex, fast-paced settings. You're comfortable challenging assumptions and navigating competing priorities without formal authority. Ideally, you have exposure to FMCG, retail, supply chain, or similarly operationally focused industries. Most importantly, you're passionate about understanding how data drives better outcomes for organisations and their customers, and you care about the impact of your work on both efficiency and customer experience.

Culture & Benefits

This organisation champions a 'Good Different' culture—celebrating diversity, supporting work-life balance, and creating an environment where people can bring their authentic selves to work. With a strong focus on sustainability and community impact, they've achieved industry-leading initiatives including 100% renewable energy operations and significant charitable contributions. You'll work in a supportive environment that values kindness, development, and recognition.

• Influence outcomes – Work directly with the Head of Data in a role that shapes national data strategy
• Hybrid flexibility – 3 days working from home per week
• Values-driven culture – Join an organisation passionate about customer value, sustainability, and social responsibility

Apply

If this sounds like you, please send your resume by clicking the "apply" link below. The reference number for this role NG70046. Please allow for 3-5 working days for us to process all applications. All applicants will hear back from us, either via email or a telephone call.

Location: Sydney CBD
Salary Package: $65 – $70 per hour + Super

Role Highlights

Join a fast-growing technology business in a key Payroll role supporting a dynamic and evolving finance function. This is an excellent opportunity to step into a contract position where you will manage payroll operations, ensure compliance, and contribute to process improvements within a modern, systems-driven environment.

Role Overview

Reporting into the Finance Manager, this Interim Payroll Manager / Payroll Officer will take ownership of end-to-end payroll processing across a diverse employee base using Chris21.

On a daily basis, you will manage payroll cycles, maintain employee records, and ensure accuracy across all payroll transactions. Weekly, you will handle payroll queries, liaise with internal stakeholders, and ensure compliance with relevant legislation. On a monthly basis, you will support reporting, reconciliations, and continuous improvement initiatives.

This role plays a critical part in ensuring smooth payroll operations during a busy period. You will also contribute to process optimisation and support system enhancements as the business continues to scale.

Responsibilities

• End-to-end payroll processing using Chris21
• Ensure compliance with relevant payroll legislation, awards, and company policies
• Manage payroll queries and provide support to employees and stakeholders
• Maintain and update employee payroll records accurately
• Process superannuation, PAYG, and other statutory requirements
• Perform payroll reconciliations and assist with month-end reporting
• Support system improvements and payroll-related projects
• Collaborate with HR and Finance teams to ensure seamless operations

Candidate Profile

You are an experienced Payroll professional with strong end-to-end payroll expertise and hands-on experience using Chris21. Ideally, you have worked in a fast-paced or technology-driven environment and are confident managing payroll independently in a contract setting.

You have strong knowledge of payroll legislation, excellent communication skills, and a high level of attention to detail. Adaptable and solutions-focused, you thrive in dynamic environments and can quickly add value.

Culture & Benefits

This growing tech company is known for its innovative mindset, collaborative culture, and flexible working environment. You will be joining a supportive team where your expertise will have an immediate impact.

• Flexible hybrid working environment
• Work with modern systems in a fast-growing industry
• Dynamic and collaborative team culture

Apply

If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is SFPM17676 . Please allow 3–5 working days for application processing. All applicants will receive a response via email or phone.

Location: Western Sydney
Salary Package: $560-$650 per day + Super

Role Highlights:
Exciting opportunity to join a high-performing tax team within a global organisation. This role offers exposure to both compliance and advisory, working closely with senior stakeholders while contributing to tax strategy, governance, and continuous improvement initiatives.

Role Overview
Reporting into senior tax leadership, this role will see you take ownership of a broad range of tax compliance obligations across corporate tax, GST, and FBT. On a regular basis, you will be responsible for preparing tax returns, conducting detailed analysis, and ensuring all reporting requirements are met accurately and on time. You will also work closely with external advisors and internal stakeholders to support ongoing tax matters.

Beyond compliance, you will contribute to advisory work by researching and preparing technical tax advice to support business decisions. You will play a key role in maintaining governance frameworks, identifying process improvements, and supporting the implementation of tax-related initiatives across the organisation.

Responsibilities
• Prepare and review corporate tax, GST, and FBT returns
• Conduct detailed tax research and draft technical advice
• Partner with internal stakeholders to provide tax insights and support decision-making
• Coordinate with external advisors on tax-related matters
• Ensure compliance with all relevant tax legislation and reporting requirements
• Support and maintain tax governance frameworks and controls
• Assist with the implementation of tax initiatives and process improvements
• Monitor legislative changes and communicate impacts to the business
• Contribute to the continuous improvement of tax processes and systems
• Ensure adherence to internal policies, procedures, and compliance standards

Candidate Profile
You are a detail-oriented and technically strong tax professional with experience across corporate tax and indirect taxes. You hold a degree in Accounting, Finance, or a related field, and ideally have commenced or completed your CA/CPA. Exposure to working within a large or complex organisation.

You are proactive, organised, and comfortable working in a fast-paced environment with multiple deadlines. With strong communication skills, you are confident engaging with stakeholders and presenting tax-related insights in a clear and practical way. A mindset focused on continuous improvement and efficiency will set you apart in this role.

Company, Culture & Benefits
This organisation is a well-established global business known for its operational excellence and strong market presence. With a high-performing and collaborative culture, it offers employees the opportunity to develop their careers within a structured and supportive environment.

• Career growth – clear progression pathways within a global business
• Learning & development – ongoing training and exposure to complex tax matters
• Supportive culture – collaborative team with strong leadership

Apply
If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is LIZ71859. Please allow for 3 - 5 working days for us to process all applications. All applicants will receive feedback from us, either via email or a telephone call.

Location: Sydney CBD
Salary Package: $45 - $50 per hour + Super

Role Highlights:
Join a globally recognised engineering organisation in a key Payroll Officer role supporting a high-volume, fast-paced finance function. This is a fantastic opportunity to work with advanced payroll systems, gain exposure to a large, complex workforce, and play a critical role in ensuring accurate and timely payroll delivery.

Role Overview
Reporting into the Payroll Manager, this Payroll Officer will be responsible for end-to-end payroll processing across a large and diverse employee base. On a daily basis, you will manage payroll transactions, maintain employee records, and ensure data accuracy. Weekly, you will handle payroll queries, liaise with internal stakeholders, and ensure compliance with relevant legislation and awards. On a monthly basis, you will assist with reporting, reconciliations, and month-end payroll processes.

This role is essential in ensuring employees are paid accurately and on time while maintaining compliance with all statutory requirements. You will contribute to process improvements, support system enhancements, and play a key role in maintaining efficient payroll operations within a growing organisation. This is an excellent opportunity to build on your payroll expertise within a global engineering environment.

Responsibilities
• Process end-to-end payroll on a weekly/fortnightly basis
• Ensure accurate calculation of wages, superannuation, and deductions
• Maintain and update employee payroll records
• Handle payroll-related queries from employees and stakeholders
• Perform payroll reconciliations and ensure data integrity
• Assist with month-end reporting and payroll compliance requirements
• Ensure adherence to relevant awards, legislation, and company policies
• Support system improvements and payroll process optimisation
• Collaborate with HR and Finance teams to ensure seamless operations

Candidate Profile
You are a detail-oriented Payroll Officer with experience managing end-to-end payroll in a high-volume environment. Ideally, you have worked within a large or complex organisation such as engineering, construction, or a similar industry. You possess a strong understanding of payroll legislation, awards, and compliance requirements, along with experience using modern payroll systems.

You are a strong communicator with the ability to build relationships across the business and handle sensitive information with discretion. With a proactive and solutions-focused mindset, you thrive in a fast-moving environment and are confident managing deadlines and competing priorities. Your commitment to accuracy and continuous improvement will set you apart in this role.

Culture & Benefits
This global engineering organisation is known for its strong market presence, collaborative culture, and commitment to operational excellence. Employees benefit from working within a supportive and structured environment that values innovation and continuous improvement.

• Flexible working arrangements
• Exposure to a large, global organisation
• Opportunities to enhance systems and process improvement experience

Apply
If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is SFPO71513 Please allow for 3 - 5 working days for us to process all applications. All applicants will receive feedback via email or telephone.

Location: Northern Suburbs
Hourly Rate: Negotiable

Role Highlights: Exciting opportunity to join a growing business in a stable, fast-paced environment, with multiple openings across Accounts Payable and Accounts Receivable. Offering genuine opportunities for career progression, skill development, and exposure to process improvement initiatives.

Role Overview

In Accounts Payable, you will manage invoice processing, payments, reconciliations, and supplier relationships. In Accounts Receivable, you will oversee invoicing, collections, account reconciliations, and customer queries.

On a weekly and monthly basis, you will support reconciliations, reporting, and month-end processes, while working closely with internal stakeholders and external parties to resolve queries and maintain strong working relationships. You will also contribute to process improvements and help drive efficiency within the finance function as the business continues to grow.

Responsibilities

• End-to-end Accounts Payable or Accounts Receivable processing
• High-volume invoice processing, billing, and matching
• Preparing and processing payment runs (AP) or managing collections (AR)
• Supplier or customer account reconciliations and query resolution
• Maintaining accurate vendor or customer records
• Assisting with month-end close processes and reporting
• Supporting audit requirements
• Contributing to continuous improvement of finance processes

Candidate Profile

You are a detail-oriented and proactive finance professional with experience in Accounts Payable and/or Accounts Receivable. You bring strong reconciliation skills, accuracy, and the ability to manage queries from suppliers or customers with confidence.

You are organised, deadline-driven, and thrive in a collaborative team environment. Your ability to manage competing priorities while maintaining attention to detail will ensure your success. Experience with accounting systems and strong Excel skills will be highly regarded.

Culture & Benefits

This growing business offers a stable and supportive environment where your contribution is recognised and your career progression is encouraged.

• Hourly rate negotiable based on experience
• Genuine career progression opportunities
• Collaborative and supportive finance team
• Exposure to process improvement initiatives within a growing SME

If this sounds like you, please send your resume by clicking apply on the link. The reference number for this role is SVAR71173. Alternatively, please call Shruthika Vijayakumar on 0481603075 for a confidential discussion.  

Location: Adelaide, SA
Salary Package: Negotiable
Role Highlight: Step into a senior specialist position playing a key role in accurate, compliant, and timely claiming.

Role Overview
This senior-level role plays a key part within the claiming function, providing guidance and support to a team of Claiming Specialists. You will ensure accurate, compliant, and timely claiming under Support at Home and NDIS programs, contribute to funding reform initiatives and system transitions, and maintain revenue integrity. The role offers exposure to complex government-funded aged care and disability claiming processes, giving you the opportunity to make a significant impact on the organisation’s operations during this important transition period.

Responsibilities

• Oversee complex, high-risk, and escalated claims across Support at Home and NDIS funding streams.
• Review care plans, service agreements, service delivery records, and supporting documentation to validate eligibility and accurate claiming.
• Approve claims, adjustments, and resubmissions within delegated authority.
• Investigate and resolve rejected, adjusted, or disputed claims with Services Australia, the NDIA, and internal stakeholders.
• Act as a subject matter expert, providing guidance, coaching, and training to operational, finance, and care teams.
• Maintain system and data integrity across client management, billing, and finance systems (Salesforce and Microsoft Dynamics F&O).
• Support continuous improvement initiatives, funding reform projects, and operational transitions.
• Collaborate with internal and external stakeholders to resolve claiming issues efficiently.
• Identify, escalate, and mitigate compliance and financial risks.
• Ensure all claiming activities meet legislative, regulatory, and audit requirements.

Candidate Profile
You are a consumer and participant-focused claiming professional who consistently demonstrates high integrity and professionalism in your work. You are adaptable and proactive, thriving in times of change and supporting funding reforms with a solutions-oriented approach. As a collaborative problem-solver, you can lead and support a team effectively during operational transitions, ensuring claiming processes remain accurate, compliant, and efficient. You combine technical expertise in Support at Home and NDIS claiming with strong interpersonal skills, building trusted relationships across teams while maintaining a focus on quality and compliance.

Key experience required:

• Support at Home claiming experience
• NDIS claiming knowledge
• Homecare or aged care sector experience
• Salesforce and Microsoft Dynamics F&O proficiency

Culture & Benefits
This organisation offers a supportive, collaborative environment where employees are valued and purpose-driven work is celebrated. Joining the team provides the chance to contribute to meaningful services that help older Australians remain independent in their homes.

• 12-month contract with potential for permanent employment
• Competitive salary package + super
• Step into a senior-level specialist role within a stable, purpose-driven organisation
• Supportive and collaborative team environment
• Exposure to major regulatory changes and funding reform in the aged care sector

Apply Now
If this sounds like you, click Apply to submit your resume, or contact Shruthika Vijayakumar on 0481 603 075 or Harrison Mussell on 0466 618 716 for a confidential discussion.