Location: Brisbane

Salary Package: $250-$300k package inc super + STI

Role Highlights: Ownership of the operational strategy, leading a large team across multiple functions, driving e-commerce growth, and partnering with the board to deliver business aspirations.

Role Overview

The General Manager (Divisional CEO), reporting to the Board, is responsible for delivering the operational strategy and driving growth for the business. Key duties include managing ~65 staff across diverse functions, implementing e-commerce growth strategies, strengthening key brands, optimising operations, and ensuring effective execution of KPIs.

The role also involves collaborating with the Board and CFO on strategic initiatives and budget management, while providing regular updates and analysis to stakeholders.

Responsibilities

• Daily hands-on management of the ~65 FTEs (7 direct reports) in the business, including Warehouse, Customer Service, Brand & Product, Marketing, Finance, Technology, Trade and Retail teams.
• Develop and implement effective e-commerce growth strategies to identify and capture new customers / retain existing customers, in a competitive industry.
• Maintain and further grow the businesses key brands – through new product identification and obtaining exclusive supply arrangements.
• Oversee the operations of the company, identifying areas to streamline and generate efficiencies. Develop and monitor key KPIs with a relentless focus on day-to-day execution, getting into the weeds of problem solving where needed.
• Working with the board, develop and implement various strategies across the retail and trade arms of the business.
• Engage with and provide ongoing reporting and ad hoc analysis to the business’ board and major shareholder.
• Working closely with the CFO, manage and deliver the annual budget of the business.

Candidate Profile

You have over 10 years of senior management experience leading successful B2C e-commerce businesses and possess a deep understanding of running a digital enterprise. With proven P&L accountability and ownership, you demonstrate a proactive and results-driven approach to leadership. Ideally, you bring experience in distribution and warehousing, with additional exposure to retail (in-store) operations. Your expertise in these areas, combined with a forward-thinking attitude, positions you to excel in driving performance and delivering results in a competitive and fast-paced environment.

Culture & Benefits

This fast-paced online retail business maintains well-known brands in the Australian marketplace and provides fantastic opportunities for further career advancement for the right person.

• Grow your career – broaden your business acumen in a key leadership role
• Be rewarded - $250-$300k package inc super + STI
• Share a passion – be part of a business that is passionate about what they do

Apply

If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is NGGM47336. Please allow for 3 - 5 working days for us to process all the applications. All applicants will hear back from us, either via email or a telephone call.