Location: Adelaide CBD

Role Type: Permanent

Role Highlights

This is a customer-focused role suited to someone who enjoys building relationships while managing outstanding accounts across Homecare & NDIS portfolios. Reporting to the Transactional Services Team Leader, you'll proactively engage with clients, contractors and stakeholders by phone, email and written correspondence to support the timely resolution of outstanding balances.

You'll maintain accurate records of all communications and payment arrangements, negotiate manageable outcomes within delegated authority, and work closely with internal teams to reconcile accounts and resolve discrepancies, all while maintaining a professional and respectful approach.

Organisation

Join a healthcare organisation where you'll work as part of a collaborative finance team supporting the Homecare & NDIS portfolios. The organisation places a strong focus on delivering a professional and respectful customer experience while maintaining financial sustainability and continually improving its processes.

Responsibilities

• Proactively manage outstanding accounts across Homecare & NDIS portfolios
• Engage in proactive collection activities including phone, email and written communication
• Maintain accurate records of all communications and payment arrangements
• Negotiate and manage payment arrangements within delegated authority
• Follow up on broken payment arrangements and take appropriate action
• Escalate complex, high-value or high-risk accounts to the relevant manager
• Reconcile accounts and investigate discrepancies relating to outstanding balances
• Liaise with internal stakeholders to support the resolution of outstanding accounts
• Provide clear communication regarding outstanding balances, payment expectations and account status
• Support audit processes by providing accurate documentation and records
• Contribute to the development and refinement of collection processes and procedures
• Maintain confidentiality and manage sensitive financial and personal information appropriately

Candidate Profile

You will ideally have 2–3 years' experience in debt collection, accounts receivable, credit control or a customer service role involving account resolution. Experience in healthcare, workforce or professional services environments is desirable, but not essential.

You'll have strong negotiation and influencing skills, with the ability to manage difficult or sensitive conversations professionally and confidently. High attention to detail, strong organisational skills and proficiency in financial systems and Microsoft Office are essential.

You're professional, resilient and outcome-focused, with a proactive and persistent approach and the interpersonal skills to build and maintain strong relationships with clients and stakeholders. A current National Police Record Check is required.

What's on Offer

This is an excellent opportunity to join a supportive finance team where you'll gain broad exposure to customer engagement, account resolution and financial risk management. You'll have the opportunity to build strong stakeholder relationships while contributing to the organisation's financial sustainability.

Apply

If this sounds like you, please send your resume by clicking apply on the link. The reference number for this role is SV77421. Alternatively, please call Shruthika on 0481 603 075 for a confidential discussion.

Location: Parramatta, NSW
Salary Package: $180k + Super + Bonus
Role Highlights: The number one tax role in APAC. Own direct and indirect tax across four jurisdictions, partner directly with regional leadership and the global Headquarters tax team, and present to the Audit & Risk Committee and Board. Mix of compliance and commercial tax strategy.

Role Overview

Reporting to the APAC Financial Controller, you are the primary tax leader for the region. You will oversee all corporate income tax, indirect tax, withholding tax, fringe benefits tax and statutory filings across Australia, New Zealand and parts of the broader APAC, ensuring timely and accurate preparation and review in coordination with local finance teams, external advisors and US Headquarters. You will support HQ with US GAAP local entity provisions, effective tax rate calculations and jurisdictional tax forecasts, and monitor changes in local tax legislation to assess the operational impact on the business. Day to day, you will manage resourcing, workload allocation and quality review across the regional tax team.
Beyond compliance, this is an advisory seat. You will evaluate the tax implications of new business initiatives, acquisitions, restructures, entity rationalisations and cross-border transactions, identify tax efficiency opportunities within global policy, and advise APAC business leaders directly on tax risk and mitigation as a trusted partner to the leadership team. You will own the regional internal tax control framework, support ERP tax configuration and automation initiatives, and prepare and present Tax Audit & Risk Committee materials and Board papers to internal governance committees.

Responsibilities

• Oversee corporate income tax, indirect tax, withholding tax, fringe benefits tax and other statutory filings across Australia, New Zealand, Singapore and Indonesia.
• Ensure timely and accurate tax return preparation and review in coordination with local finance teams, external advisors and US Headquarters.
• Support HQ with preparation of US GAAP local entity provision templates, effective tax rate calculations and jurisdictional tax forecasts.
• Monitor changes in local tax legislation, assess operational business impact and brief APAC leadership and HQ on required responses and action plans.
• Manage resourcing, workload allocation and quality review across the regional tax team.
• Support and review intercompany transaction documentation across APAC entities, ensuring alignment with global transfer pricing frameworks.
• Coordinate local transfer pricing filing and documentation compliance, and support HQ intercompany pricing models.
• Evaluate the tax implications of new business initiatives, acquisitions, restructures, entity rationalisations and cross-border transactions.
• Coordinate local tax audits and address notices and enquiries with tax authorities alongside regional finance, HQ and external advisors.
• Support treasury activity including external borrowing coordination with bank partners, derivative support and deferred tax implications.
• Maintain the regional internal tax control framework, including periodic effectiveness review, and embed tax controls within financial processes.
• Support ERP tax configuration and tax automation initiatives for the region.
• Prepare and present Tax Audit & Risk Committee materials and Board papers, and act as primary tax contact for APAC leadership, the Financial Controller and the US tax team.

Candidate Profile

You are CA or CPA qualified with 7-10+ years progressive experience in tax, including prior experience at Tax Manager level. You have managed tax matters across multiple jurisdictions, run external advisors, tax audits and stakeholder relationships, and presented to an Audit Committee, Board or equivalent senior forum. Exposure to US GAAP tax reporting and US corporate tax requirements is essential. You balance genuine accuracy and attention to detail with strategic, big picture judgement, manage multiple deadlines in a fast-paced environment without dropping quality, and build relationships and influence well beyond the finance function. Advanced Excel and tax reporting tools, experience leading tax input into M&A, restructures or entity rationalisations, and exposure to ERP tax configuration or tax automation initiatives will all set you apart.

Culture & Benefits

This is a complex, multi-site multinational industrial services organisation with a substantial APAC footprint and US parent reporting. Finance sits close to the operation rather than removed from it, the regional leadership team is accessible, and the relationship with US Headquarters is a genuine working partnership rather than a reporting line. The scope of this role means your work lands in front of decision-makers regularly.

• Own it - sole responsibility for the APAC tax function across four jurisdictions
• Be rewarded - $180k + Super + Bonus
• Step up - direct exposure to APAC executive, US Headquarters and Board-level governance forums

Apply

If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is NGTM77353. Please allow for 3 - 5 working days for us to process all the applications. All applicants will hear back from us, either via email or a telephone call.

Location: Sydney

Role Highlights: Career-defining opportunity to own the Head of Product function within one of Australia's leading non-bank lenders, at a pivotal moment of growth. Report directly to the a high profile Divisional CEO, with a clear mandate to bring pricing and portfolio discipline to a rapidly scaling loan book.

Role Overview

The business is in a period of accelerated growth, looking to appoint a new leader to oversee the Product, Pricing and Portfolio strategy across one of it’s highest performing divisions to support continued scale.

As a non-bank lender competing against shifting funding costs, RBA rate movements and regulatory change, this is a role for a high energy specialist who wants to manage credit performance whilst supporting a highly capable distribution team and network.

Responsibilities

• Own product management end-to-end - origination volume, NIM, ROIC, AUM, pricing and discount policy, budget and profitability reporting, and regulatory monitoring
• Lead new product development, including roadmap ownership, business case, market opportunity identification and technology/data partner relationships
• Translate broker, aggregator and customer insight into pricing and policy recommendations, developing relationships with Sales and Distribution
• Ensure products and collateral remain compliant, up to date and integrate well with partners
• Coach and build the capability of a strong operational and technical team

Candidate Profile

You will be a senior product and portfolio leader with genuine P&L ownership experience, backed by the EQ and influence to lead a function where influence and trust-building are critical.

You will bring:

• Senior portfolio strategy experience with real P&L ownership rather than operating as a silo
• Lending product management experience within banking or non-bank lending, with home lending essential and strong exposure to Product Development, Portfolio and Pricing
• Working fluency with credit risk and portfolio metrics, including origination volume, NIM, ROIC, AUM and Loan Loss Provisioning
• A genuine understanding of funding cost and how it flows into pricing, along with strong broker and distribution partner exposure
• Influence-led leadership; comfortable holding a disciplined, evidence-led position with senior stakeholders

Culture & Benefits

This is a rare opportunity to build a function in a high performing business, backed by full executive support and a clearly flagged pathway to future opportunities within the business.

• Join a business in a period of high growth, with a clear mandate and full backing to build pricing and portfolio sophistication
• A flagged succession pathway into future executive roles as the function and your impact grows
• Convenient location with minimal travel and hybrid working

Apply

If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is JA77316. Please allow for 3-5 working days for us to process all the applications. All applicants will receive feedback from us, either via email or a telephone call.

Location: Adelaide CBD

Role Type: Permanent

Role Highlights

This is a high-volume Payroll Officer position suited to someone who enjoys working in a fast-paced environment where accuracy, attention to detail and strong stakeholder relationships are essential. Reporting to the Assistant Payroll Manager, you'll manage daily and weekly payroll processing, review and process timesheets, maintain employee records and ensure payroll adjustments and changes are accurately processed within required timeframes.

You'll work closely with the accounts receivable team to ensure payroll data is accurate and supports precise client billing, while also providing advice and resolving payroll enquiries relating to tax, superannuation, long service leave, allowances and Modern Award requirements.

Organisation

Join a healthcare organisation where you'll work as part of a collaborative payroll team. The organisation places a strong focus on delivering high-quality service to internal and external stakeholders while continually improving payroll processes and efficiencies.

Responsibilities

• Process daily and weekly payroll accurately and within agreed timeframes
• Review timesheets for accuracy and appropriate approval before processing
• Ensure employee changes, remuneration adjustments and payroll information are correctly authorised and processed
• Maintain accurate employee payroll records in accordance with legislative requirements
• Provide payroll advice and support relating to tax, superannuation, long service leave, allowances and Modern Award requirements
• Respond to and resolve payroll enquiries from employees, managers, clients and other stakeholders
• Work closely with the accounts receivable team to ensure payroll data supports accurate client billing
• Provide regular updates to the Assistant Payroll Manager regarding payroll operations and improvements
• Ensure all payroll data input and processing requirements are completed accurately and on time
• Work collaboratively with the payroll team to support managers and employees regarding payroll and award-related queries
• Identify and contribute to process improvements and efficiencies across payroll operations
• Maintain positive and effective relationships with internal and external stakeholders
• Support compliance with relevant policies, procedures, WHS and quality management requirements

Candidate Profile

You will ideally have at least 12 months' payroll experience and previous experience using payroll systems. You'll have strong attention to detail, accurate data entry skills and the ability to manage high-volume payroll processing within tight deadlines.

You'll have an understanding of Fair Work Australia, the National Employment Standards and payroll-related requirements, with the ability to interpret and provide guidance around awards, allowances and employee remuneration. Strong communication and interpersonal skills are essential, as you'll be dealing with a broad range of employees, managers, clients and other stakeholders.

You're a proactive problem solver who enjoys working collaboratively, can confidently manage payroll enquiries and is keen to contribute to continuous improvement initiatives.

What's on Offer

This is an excellent opportunity to join a supportive payroll team in a high-volume environment where you'll gain broad exposure across payroll processing, award interpretation, employee support and process improvement. You'll have the opportunity to build strong stakeholder relationships while contributing to accurate and efficient payroll operations.

Apply

If this sounds like you, please send your resume by clicking apply on the link below. The reference number for this role is SV77172. Alternatively, please call Shruthika on 0481 603 075 for a confidential discussion.

Location: Sydney, CBD
Salary Package: $150,000 to $170,000 + Super
Role Highlights: Professional indemnity focus, full-time in office, five days a week

A genuine opportunity to take the reins on a professional indemnity and liability claims portfolio.

Role Overview

As Professional Indemnity Claims Specialist, you'll oversee a portfolio of professional indemnity, liability and financial lines claims from first notification right through to resolution, including coverage interpretation and hands-on management of small to mid value matters.

This role has been created as the business brings its claims handling in-house after previously outsourcing it. You'll partner closely with the wider specialist team and become a go-to contact for brokers and insureds as this internal function is established.

Responsibilities

• Own a caseload of professional indemnity, liability and financial lines claims from notification to resolution
• Assess policy wording to form coverage positions on new and existing matters
• Directly negotiate and progress settlements on small to mid value claims
• Develop and sustain strong relationships with brokers and insureds
• Work alongside legal panel firms on claims strategy and coverage decisions
• Help drive the shift of claims handling from an outsourced provider into an internal team
• Offer technical guidance on complex coverage and liability issues when needed

Candidate Profile

Professional indemnity experience is a must, ideally with some background in liability, construction liability or financial lines. A practising certificate isn't necessary, though a legal background is well regarded, whether you're currently an associate or senior associate in private practice, yet to begin practising, or already working in a claims capacity. There are no direct reports attached to this role, making it ideal for someone who wants to remain close to the policy and claims work rather than step into people management.

Culture & Benefits

Become part of an established specialist team as they grow their internal claims capability. This is a full time, office based position in Sydney, five days a week. If this feels like the right move for your claims career, get in touch.

• Apply your legal background within a specialist claims environment
• $150,000 to $170,000 + Super
• Sydney based, five days a week in office

Apply

If you're interested, send through your resume via the "apply" link below. Please allow 3 to 5 working days for applications to be processed

Location: Sydney CBD                                       

Salary Package: $115-$130k DOE + Super

Role highlights: Great opportunity to build a long-term career within a fast growth Insurance firm

Role Overview

This is a highly exciting role within a fast-growing, technology-enabled insurance business which has been posting significant year on year growth and currently has around $100 million in premiums.

Having brought the finance function in-house to support their ambitious goals for rapid growth they have a number of new products channels scheduled for FY27.

With technology being at the forefront of the business, this client is looking to add a Financial Analyst to their team to support them with efficiencies through automation and drive process improvements.

This role needs someone who is an advanced level MS Excel user with exposure to Power Query and an understanding of Power Bi.

This is a visible, impactful role which, for the right candidate, offers a route to a longer-term Finance career and potential route to Management in a collaborative team environment.

Responsibilities

• Utilisation of systems technology to reconcile premium, claims and payment data
• Support month-end close, balance sheet reconciliations and management reporting
• Analyse financial and operational data, identifying trends and opportunities
• Support product launches and integration of new products into finance and reporting processes
• Maintain accurate financial records and support strong finance controls
• Identify opportunities to automate processes and improve efficiency
• Develop and maintain reporting tools, models and dashboards

Candidate Profile

This role is a brilliant opportunity for a candidate who is comfortable in utilising financial systems to drive process improvements and automation. The right candidate for this role will also have an appreciation of accounting operations and have excellent communication skills as well as being able to demonstrate a positive attitude. A passion for continuous improvement is expected with the candidate having advanced MS Excel skills and examples of automation from their career history. There is also a longer-term potential opportunity to move into a managerial role within Finance as the business further grows.

Company, Culture & Benefits

This role works as part of a collaborative team who have a supportive, down-to-earth culture where expertise is valued and shared. The role is site based for 5 days per week in Sydney CBD with some flexibility around working hours.

• Utilise financial systems to drive process improvement
• Be rewarded: $115-$130k DOE + Super
• Opportunity to build a career in a fast growth Insurance business 

Apply

If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is LFFA77386. Please allow for 3 - 5 working days for us to process all applications. All applicants will receive feedback from us, either via email or a telephone call.

Service Desk Engineer – Modern Workplace

Sydney | Permanent | Global Organisation

Are you an experienced Service Desk / Desktop Support Engineer looking for your next opportunity in a modern, global IT environment?

This is a fantastic opportunity to join a collaborative technology team where you’ll provide high-quality, primarily 1st-level support (with some 2nd-level) to users across Australia, New Zealand, and Singapore.

You’ll be more than just a ticket resolver. You’ll have the opportunity to work across Microsoft 365, Windows 11, Intune, endpoint technology, Teams Rooms, AV and workplace technology, while developing your skills within a structured ITIL service environment.

What you'll be doing

• Provide remote and onsite 1st and 2nd line IT support to end users globally
• Manage and resolve incidents and service requests through the IT service management platform
• Troubleshoot Windows 11 laptops, peripherals and workplace technology
• Support Microsoft 365 applications including Outlook, Teams, OneDrive and SharePoint
• Build, configure, deploy and maintain end-user devices using Intune/Jamf-aligned processes
• Support Teams Meeting Rooms, AV, connectivity, display and audio issues
• Perform controlled password and MFA resets, escalating more complex identity and security issues
• Maintain high-quality ticket documentation and contribute to knowledge articles and SOPs
• Work closely with the wider IT team to provide effective follow-the-sun global support

What we're looking for

We're looking for someone who combines strong technical troubleshooting skills with a genuine customer-first approach.

You'll ideally have:

• Previous experience in Service Desk, Desktop Support, IT Support or End User Computing
• Strong Windows 11 troubleshooting experience
• Practical enterprise experience supporting Microsoft 365
• Experience working with an ITSM/service desk ticketing platform
• Excellent communication and customer service skills
• Experience supporting meeting room or AV technology
• The ability to work independently onsite while following established processes and escalation pathways

Desirable experience

It would be advantageous if you have experience with:

• Microsoft Intune and Windows Autopilot
• Apple devices and/or Jamf
• Microsoft Teams Rooms
• Global IT support environments
• Knowledge bases, user guides and SOPs
• ITIL Foundation, or a willingness to obtain certification
• Microsoft MD-102 or equivalent practical endpoint management experience

Why this opportunity?

This role offers more than a traditional Service Desk position. It provides a genuine career pathway into Modern Workplace and Cloud Engineering for someone who wants to develop their technical skills.

You'll gain exposure to Microsoft 365, endpoint management, Intune, workplace technology and global IT operations, while developing strong service management and technical foundations.

The person we're looking for

You're likely to be:

• Customer-focused, professional and approachable
• Calm and methodical when solving problems
• A practical, hands-on technical problem solver
• Comfortable working independently and taking ownership
• Someone who understands the importance of process, documentation and escalation
• Keen to develop your career beyond traditional Service Desk support

If you're looking for a role where you can use your existing Service Desk skills while building a pathway into Modern Workplace and Cloud Engineering, we'd love to hear from you.

Apply now quoting Reference 77352.

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