Location: Sydney, Melbourne and Brisbane
Salary: $150 - $200k base + Super + Bonus + Car/Car Allowance
Role Benefit: Drive national growth as a key commercial leader; Shape customer acquisition strategy across emerging and high-value sectors; Build your legacy leading solution-selling excellence in a high-performing, technically respected team.
Role Overview / Description
Reporting directly to the Executive General Manager, this National Customer Solutions Manager role represents a rare opportunity to drive national growth by securing high-value customers and expanding the company’s presence across emerging and strategic sectors. With a full end-to-end industrial solutions offering spanning multiple lines of business, you’ll lead the hunting strategy that transforms market potential into tangible revenue growth.
This is not a traditional sales role focused on transactional activity – it’s a high-impact, autonomous position where your commercial acumen and solution-selling expertise will directly shape national footprint. You’ll establish account strategies, engage senior decision-makers, and translate complex technical offerings into compelling customer outcomes.
The National Customer Solutions Manager will be a strategic partner to the leadership team, balancing deep industry knowledge with the ability to operate independently in a national, high-travel role. Your success will be measured by your ability to secure new business, drive cross-functional collaboration, and deliver measurable growth across multiple market segments.
With success in this role dependent on understanding customer needs, solution-selling, and navigating complex industrial environments, the right candidate will combine persistence, resilience, and commercial creativity to influence both the market and internal stakeholders.
Responsibilities
- National Business Growth: Drive new customer acquisition and expand presence across high-value sectors
- Solution Selling & Strategic Accounts: Develop tailored value propositions and end-to-end solutions that address customer challenges and convert potential high-spend accounts into strategic partners.
- Pipeline Development & Forecasting: Build and maintain a robust national sales pipeline, prioritise opportunities, and manage performance against targets.
- Cross-Functional Collaboration: Partner with technical specialists, branch teams, and internal sales channels to ensure seamless delivery of solutions and consistent customer experience.
- Stakeholder Management: Engage senior decision-makers across multiple industries, build trusted relationships, and influence long-term commercial outcomes.
- Performance & Metrics: Track acquisition metrics, optimise strategies, and deliver measurable business growth aligned with company objectives.
- National Impact & Leadership: Represent the company nationally, demonstrating commercial leadership, resilience, and solution-selling excellence in a highly autonomous environment.
Candidate Profile
You are a commercially astute sales leader with a proven track record in new business acquisition, solution selling, and driving revenue growth across industrial or technical sectors. You thrive in high-performance, autonomous roles where persistence, resilience, and strategic thinking are essential to secure high-value accounts.
You bring deep expertise in consultative and solution-led selling, with the ability to translate complex technical offerings into clear value propositions for diverse customer segments. You are confident engaging senior decision-makers nationally, building trust through credible communication, and influencing cross-functional stakeholders to deliver seamless customer outcomes.
This role requires self-motivation, adaptability, and emotional intelligence. You can operate independently while maintaining alignment with broader commercial objectives, balancing immediate hunting results with long-term account development. You possess a commercial mindset, a customer-centric approach, and the discipline to drive measurable results in a national, multi-sector role.
The Company
This is a leading industrial solutions business, part of a multinational organisation renowned for engineering expertise, design capabilities, and end-to-end industrial solutions. With a national footprint spanning multiple lines of business, the company has built a reputation for technical excellence, trusted partnerships, and delivering value-added solutions to customers across sectors.
Recent years have seen strategic expansion into emerging markets and the growth of a high-performing, technically expert salesforce. The company values innovation, safety, integrity, and customer focus, while fostering a culture of autonomy, collaboration, and high-performance.
This National Customer Solutions Manager appointment represents a career-defining opportunity to shape the company’s national commercial strategy, drive measurable growth, and establish yourself as a key leader in a technically respected, forward-looking organisation.
Apply
If this sounds like you, please send your resume by clicking the "apply" link below. The reference number for this role is NGNCSM68112. All applicants will receive feedback from us, either via email or a telephone call.
About Reo Group
At Reo Group, above all else, we believe in people, that there is nothing more powerful than the right person, working on the right problem at the right time.
So we're out to connect people to the opportunities inside problems. To uncover talent. Curate teams. And elevate human potential.
We are Reo Group. And we're connecting human potential to business for maximum impact.
Successful recruitment is a numbers game. And few, if any, have numbers like ours. We've placed more than 5,000 people in roles over the last decade. And 98% of our permanent placements remain in place for more than two years. It boils down to better understanding our clients and truly knowing our candidates - to a scientific approach to recruitment.