Location: Cronulla
Salary Package: $150k + Super
Role Highlights: Senior leadership opportunity to transform and optimise the end-to-end customer function within a technical products and solutions environment. This role will take ownership of customer service operations, process optimisation and capability uplift, with a strong mandate to build best-in-class systems, workflows and service standards across the business. You will play a critical role in driving operational excellence, improving customer outcomes and implementing scalable processes that support growth, efficiency and commercial performance.

Role Overview
Reporting into senior leadership, the Customer Excellence Manager will lead the Customer Service function while driving strategic process improvement initiatives across customer operations, pricing, quoting and service delivery. This role is highly focused on building structure, consistency and operational rigour across the customer lifecycle to create a best-in-class customer function. On a daily basis, you will oversee service performance, lead escalations management and partner closely with Sales, Operations, Supply Chain and Finance to ensure seamless execution across all customer touchpoints. A key focus of the role will be identifying process gaps, streamlining workflows and implementing scalable systems and procedures that improve efficiency, service consistency and customer satisfaction. You will lead continuous improvement initiatives across the function, establish measurable service standards and embed a proactive, customer-centric culture across the organisation.

This position is ideal for a leader who enjoys creating structure, driving operational transformation and building high-performing customer operations functions within a technical, manufacturing, infrastructure, construction products or industrial solutions environment.

Responsibilities

• Lead and develop the Customer Service team, implementing best-in-class processes, service standards and operational frameworks to drive performance and consistency
• Drive continuous improvement initiatives across the customer lifecycle, identifying opportunities to streamline workflows, improve efficiency and enhance customer outcomes
• Partner with Sales, Operations, Supply Chain and Finance to optimise cross-functional processes and improve overall service delivery
• Lead customer escalations, reporting and performance analysis, using data and root cause insights to implement long-term operational improvements

Candidate Profile
The successful candidate will be an experienced Customer Experience, Customer Service or Commercial Operations leader with a strong track record of driving operational excellence and process improvement within technical, industrial, manufacturing or customer-centric environments. You bring strong commercial acumen and experience across customer operations, pricing governance, quoting processes and service delivery optimisation. Most importantly, you are passionate about continuous improvement and genuinely enjoy identifying opportunities to create structure, improve workflows and build best-in-class operational processes.

You consider yourself as someone with a genuine growth mindset who thrives in environments focused on evolution, innovation and positive change. You are a collaborative and hands-on leader who leads by example, values teamwork and builds strong relationships across the business. You are naturally proactive, solutions-focused and customer-centric, with the ability to influence stakeholders across Sales, Operations, Supply Chain and Finance. Your strong communication skills, analytical mindset and passion for improvement will see you succeed in a role that combines strategic impact with operational leadership.

Culture & Benefits
Join a well-established Australian business known for quality, innovation and long-term customer partnerships within the technical products and solutions sector. This organisation values collaboration, continuous improvement and operational excellence, offering the opportunity to make a genuine impact across the business.

• Lead transformational process improvement initiatives across the customer function
• Drive the development of best-in-class operational structures, systems and workflows
• Partner with senior stakeholders to influence customer strategy and business performance

Apply
If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is CZCEM. Please allow for 3 - 5 working days for us to process all applications. All applicants will hear back from us, either via email or a telephone call.

Location: Sydney CBD

Salary Package: $70,000 to $90,000 + Super

Role Highlights: Permanent full-time role in a professional, people-first environment. Monthly insurer visits, team lunches and EOY events.

This is a genuine opportunity to grow as a broker in a business that values craft over volume. You will be supported by experienced practitioners invested in your development and a team culture that prioritises learning, collaboration and quality client work.

Role Overview Reporting to a senior broker, you will support on an established SME to mid-market general insurance portfolio with the long-term expectation to take ownership of your own book when ready. You will be exposed to a broad range of clients and products, with regular insurer engagement designed to sharpen your technical knowledge.

This role suits a broker early in their career who is serious about developing into a well-rounded account manager. The firm invests in its people through regular product sessions and hands-on mentorship.

Responsibilities

• Support a senior broker across an SME to mid-market general insurance portfolio
• Build and maintain strong client relationships through proactive servicing
• Attend regular insurer presentations to develop technical product knowledge
• Meet clients in person or virtually based on portfolio requirements
• Work toward taking ownership of your own portfolio over time

Candidate Profile You have 1 to 3 years of general insurance broking experience and are looking for an environment where you can genuinely develop. Tier 1 qualified is preferred but not essential. You are client-focused, comfortable in an in-office culture and motivated to grow a quality book over time. You thrive in a team environment and are keen to learn from experienced brokers who take mentorship seriously.

Culture and Benefits A professional but people-first Sydney CBD broking team with a strong emphasis on in-person collaboration and learning. Monthly insurer visits, team lunches and EOY celebrations are all part of the culture.

• Mentorship from senior brokers with genuine investment in your growth
• Regular insurer product knowledge sessions
• Collaborative, in-office team culture

No job description added

Location: Seven Hills, NSW
Salary Package: $110k - $120k + Super + Bonus

Role Highlights:

Exciting opportunity to join a well-established Australian business in a broad accounting role supporting multiple business units. This position offers excellent exposure across financial accounting, reporting, compliance and business support within a collaborative and fast-paced environment. Reporting into senior finance leadership, you will play a key role in supporting month-end reporting, improving processes and partnering with operational stakeholders.

Role Overview

Reporting to the Finance Manager, this role will take responsibility for supporting the day-to-day accounting operations across several entities within the group. On a monthly basis, you will assist with month-end close, balance sheet reconciliations, journals, financial reporting and variance analysis. On a weekly and daily basis, you will work closely with operational stakeholders to provide financial support, maintain accurate records and ensure compliance with internal controls and reporting requirements.

This role will suit an adaptable and proactive accountant who enjoys working in a dynamic environment with exposure to a broad range of accounting responsibilities. You will contribute to continuous improvement initiatives, support budgeting and forecasting activities and assist in driving efficiencies across finance processes. The role offers strong long-term development opportunities within a stable and growing organisation.

Responsibilities

• Prepare monthly journals, accruals and balance sheet reconciliations
• Assist with month-end and year-end financial close processes
• Support the preparation of management reports and financial analysis
• Maintain accuracy of the general ledger and financial records
• Assist with budgeting and forecasting processes
• Ensure compliance with internal policies and accounting standards
• Support audit preparation and liaise with external auditors
• Partner with operational stakeholders to provide financial insights and support
• Assist with cash flow management and reporting activities
• Identify and implement process improvement initiatives across finance operations

Candidate Profile

You are a technically strong accounting professional with experience working in a commercial finance environment. Degree qualified in Accounting or Finance, you may be CA or CPA qualified (or working towards completion). You possess strong attention to detail, excellent organisational skills and the ability to manage competing priorities in a fast-paced setting.

You are an effective communicator who enjoys building relationships across the business and partnering with both finance and non-finance stakeholders. Experience working across multiple entities or within a complex organisation will be highly regarded. A proactive mindset, willingness to improve processes and strong systems skills will ensure your success in this role.

Company, Culture & Benefits

This organisation is a well-established Australian business with a strong reputation within its industry and a collaborative workplace culture. The finance team prides itself on professionalism, teamwork and continuous improvement, providing employees with the opportunity to broaden their technical and commercial skillset within a stable environment.

• Build your career within a growing and well-respected business
• Collaborative and supportive leadership team
• Broad accounting exposure with genuine career development opportunities

Apply

If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is LIZ73790. Please allow 3 - 5 working days for application processing. All applicants will receive feedback via email or telephone.

Location: Near Sydney Olympic Park, NSW
Salary Package: Be rewarded- up to $140k + Super
Role Highlights: Brilliant opportunity to join a reputable market leader. Future progression to Finance Manager and beyond in a growth environment for the right candidate.

Role Overview

Reporting to the Head of Finance in a significant revenue generating and fast-growing business with a national footprint, this role will own the month end close process and provide support to internal stakeholders. This is an excellent opportunity for an individual who is career minded and has a strong desire for future progression.

Responsibilities include

• Month end Reporting including financial statements, profit and loss statements and balance sheet
• Intercompany accounting and reconciliations
• Ownership of Fixed Asset Register
• GL / Bank / Balance Sheet reconciliations
• Supporting annual budget and forecasting processes
• Ad-hoc reporting where required
• Systems master data administration

Candidate Profile

This role will suit a highly energetic and proactive candidate who is CA / CPA Qualified and demonstrates exceptional attitude, behaviours and communication skills, alongside a solid work ethic.

It is an opportunity for someone who is in the short-term seeking experience in a hands-on role within a growth business and in the mid-long term, wants a clear progression path. The role is expected to grow organically as the business further scales with an ambitious but achievable target for the next 3-5 years. Experience with SAP is highly regarded for this role, however exposure to a large ERP package will be considered.

Company, Culture & Benefits

This large sales and distribution business has a strong market presence and a focus on growth. This is an excellent opportunity for a candidate to step across from a Senior Financial Accountant role with a clear path to future progression. The client ideally wants to engage someone who can see a career with the business and not just a job for the here and now. The working pattern is 5 days onsite near Sydney Olympic Park, however the leadership team believe in a healthy work/life balance so candidates should not be required to work exceptionally long hours. Some flexibility, however, is required around month and year end reporting cycles.

• Grow your career by being mentored by highly engaged leaders
• Be rewarded - $140K+ Super
• Share a passion – be part of a high-performing & growth-oriented team

Apply

If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is LFSFA73792. Please allow for 3 - 5 working days for us to process all the applications. All applicants will receive feedback from us, either via email or a telephone call.

Finance Analyst – Operations and Costing

Join EC Carpets in a commercially focused role supporting operational performance, business insights and decision making across a rapidly growing Australian business.

• Highly visible role partnering across finance, operations and sales
• Opportunity to directly influence business performance and continuous improvement
• Certified Great Place to Work with a collaborative team culture

Lonsdale, SA

Role Highlights

Reporting to the Financial Controller, this Finance Analyst – Operations and Costing role has been created to support the continued growth and evolution of the business’ operational finance and costing capability. The position will play a key role in helping the business better understand operational performance, commercial drivers and opportunities for improvement across the organisation.

This is a hands-on role offering exposure across operational analysis, reporting, stakeholder partnering and continuous improvement initiatives. The role sits closely across finance, operations and sales, supporting decision making across production, supply chain, sales and the broader business.

Organisation

EC Carpets is a proudly South Australian business with a long-standing reputation for quality, innovation and continued growth. Operating across Australia and New Zealand, the business continues to invest in its people, operations, systems and product development as part of its ongoing growth journey.

The business operates in a collaborative and professionally run environment where people are encouraged to contribute ideas, build relationships across the organisation and take ownership of outcomes. Leadership is approachable and commercially minded, with a strong focus on continuous improvement and long-term growth. EC Carpets is also a certified Great Place to Work.

Responsibilities

• Maintain and improve standard costing models and operational reporting structures
• Support commercial and operational decision making through analysis and insights
• Partner with stakeholders across sales, operations, supply chain and product development
• Support pricing analysis, margin analysis and broader operational performance reporting
• Maintain BOMs, item structures and costing data within the ERP system
• Identify operational inefficiencies and support continuous improvement initiatives
• Assist with inventory analysis, stock reconciliations and variance reporting
• Contribute to broader process improvement and operational finance initiatives

Candidate Profile

You are CA, CPA or CIMA qualified, or bring substantial relevant experience within a costing-focused environment. You will have strong analytical capability, commercial curiosity and experience supporting operational or business stakeholders through meaningful analysis and insights.

Strong Excel and modelling capability will be essential, along with the ability to work across operational analysis, reporting and commercial support activities. Experience within manufacturing or project costing environments will be highly regarded, however the business is open to candidates from broader costing-focused environments.

The role will suit someone who enjoys understanding how businesses operate, building relationships across different teams and contributing toward continuous improvement and broader business outcomes.

What’s on Offer

• Broad role with exposure across finance, sales and operations
• Opportunity to contribute to a rapidly growing and evolving business
• Strong stakeholder exposure across the broader organisation
• Discretionary annual bonus based on business performance
• Flexible working arrangements available for the right person
• Certified Great Place to Work environment
• Collaborative and professionally run culture
• Annual Flu Vaccination Program
• Employee Assistance Program
• Anniversary day

Apply

If this sounds like you, please send your resume by clicking apply on the link below. The reference number for this role is LW73105. Alternatively, please call Lynsey White on 0435769858 for a confidential discussion.

Location: Southern Suburbs, Adelaide
Salary Package: $110,000 – $130,000 + Super

Role Highlights: Newly created leadership opportunity within a growing Australian business, focused on strengthening transactional finance operations, improving administration processes and leading a high-performing support services team.

Role Overview
An exciting opportunity has become available for an experienced Accounts & Administration Manager to join a well-established and rapidly growing organisation operating across Australia. This role has been created to provide leadership across transactional finance, administration operations, compliance processes and operational reporting as the business continues to scale. You will oversee core accounts and administration functions including accounts payable, accounts receivable, offshore transactional support, cashflow coordination, compliance tracking, supplier administration and operational process improvement. The role will play a critical part in introducing greater structure, accountability and process consistency across the business while supporting and developing an established team. This position will suit a hands-on and commercially minded leader who enjoys improving operational workflows, mentoring teams and partnering with stakeholders to drive practical business outcomes in a collaborative environment.

Responsibilities

• Lead the day-to-day operations of the accounts and administration function
• Provide leadership and support to onshore and offshore team members across AP, AR and administration
• Establish and maintain monthly operational reporting rhythms and process checklists
• Drive process improvement initiatives across finance operations, administration and compliance activities
• Coordinate monthly cashflow scheduling, payment planning and creditor management activities
• Oversee supplier administration, compliance lodgements and operational documentation processes
• Monitor service levels, reporting accuracy and operational controls across transactional finance functions
• Partner with stakeholders across finance, operations, HR, legal and purchasing functions
• Support capability development through coaching, mentoring and performance guidance
• Improve process visibility, accountability and operational consistency across the business
• Assist in implementing scalable operational frameworks to support continued organisational growth

Candidate Profile
You are an experienced accounts, finance operations or administration leader with strong operational capability and a collaborative leadership style. You bring previous experience managing transactional finance and administration functions within a growing or operationally complex business environment and are comfortable balancing process improvement, stakeholder management and team leadership responsibilities.

You are calm under pressure, highly organised and able to create structure within fast-moving environments. Your communication style is practical and solutions-focused, and you enjoy partnering with people across the business to improve processes and outcomes.

The successful candidate will ideally demonstrate:

• Experience leading transactional finance functions including AP, AR, collections and payment operations
• Previous team leadership, mentoring or supervisory experience
• Strong administration and operational process improvement capability
• Ability to build accountability and operational structure within evolving environments
• Commercial judgement with the ability to resolve operational issues independently
• Strong systems capability across ERP and reporting platforms
• Excellent communication and stakeholder management skills
• High attention to detail and ability to manage competing priorities

Experience with NetSuite, Salesforce, Microsoft 365 and reporting systems will be highly regarded.

Culture & Benefits

• Newly created leadership role with genuine impact across the business
• Collaborative and team-focused environment with strong leadership support
• Growing organisation with ongoing operational improvement initiatives
• Opportunity to mentor and develop an established team
• High-performing but down-to-earth culture
• Modern office environment with a strong people-first approach
• Stable business with long-term career growth opportunities

Apply
If this sounds like you, please send your resume by clicking the “Apply” link below. For a confidential discussion regarding this opportunity, please contact our office directly. Contact Harrison Mussell on harrison.mussell@reogroup.com.au for more information.