Role Overview

Reporting to the Head of Digital & Technology, this role is responsible for leading day to day IT operations across infrastructure, end user computing, service delivery and operational risk. The environment presents a genuine opportunity to bring greater structure, consistency and clarity across services, particularly in strengthening service stability, enhancing incident management practices and improving overall operational maturity. Working closely with both local stakeholders and a Singapore based group function, this role will play a key part in aligning ways of working and ensuring the technology environment reliably supports the business across a diverse, multi site footprint.

A key focus of the role is shaping a clear and scalable operating model across infrastructure and cyber. With responsibilities spanning both local and regional teams, there is an opportunity to define ownership, streamline collaboration and enhance governance across the function. By establishing clearer frameworks around service delivery, vendor engagement and accountability, this role will drive a more cohesive and efficient operating environment that balances local business needs with global strategy.

Beyond operational alignment, this role offers the opportunity to elevate both capability and engagement within the team. By introducing greater structure, strengthening communication and providing consistent leadership, the successful candidate will support a team through a period of evolution, building confidence, accountability and alignment. The result is a more resilient, well governed and future ready operations function, supported by a team that is engaged, capable and aligned to the broader direction of the organisation.

Responsibilities

• Lead day to day IT operations across infrastructure, cloud, cyber and end user computing functions
• Improve service reliability, operational maturity and incident management disciplines across the environment
• Establish clearer ownership, governance and working rhythms between local and regional technology teams
• Design and execute a practical operating model and transition roadmap across infrastructure and cyber services
• Manage vendors, commercial relationships, contract renewals and service performance to deliver better outcomes
• Assess the right balance between internal capability and managed services across the technology function
• Identify and reduce key person dependencies, single points of failure and broader operational risks
• Support business continuity, audit readiness, asset management and alignment to governance standards
• Lead and uplift a small, technically focused team through change, building stronger accountability and communication
• Partner with senior stakeholders across local business units and regional technology leadership to drive alignment
• Provide oversight across core enterprise technology dependencies, including environments supporting major business platforms such as SAP and CRM
• Introduce stronger service metrics, reporting standards, escalation paths and communication protocols

Candidate Profile

The ideal candidate is an experienced IT leader with a broad background across infrastructure operations, cloud, cyber and end user computing, combined with strong vendor and commercial capability. They will have operated successfully in an Asian or global matrix environment and understand how to navigate hierarchical structures while influencing both local and regional stakeholders. This person brings strong operational leadership experience and the ability to lift service delivery within complex, evolving environments.

They will also bring experience shaping or embedding operating models, particularly where responsibilities have transitioned between local, regional or global teams. A strong understanding of vendor strategy, contract negotiation and third party management is essential, along with the ability to assess and implement the right balance between in house capability and managed services. Exposure to enterprise environments supporting platforms such as SAP will be highly regarded, particularly from an infrastructure and dependency perspective.

Equally important is leadership style. This role requires a calm, structured and highly people focused leader with strong emotional intelligence. Someone who can build trust within a long tenured team, improve communication and accountability, and guide individuals through change without creating resistance. The ability to simplify complexity, communicate clearly across technical and business stakeholders, and bring a steady, confident presence in an ambiguous environment will be critical to success.

Company, Culture & Benefits

This opportunity sits within a well established, highly regarded enterprise operating across a complex, multi site footprint with a globally connected technology structure. The environment offers the stability of a mature business combined with the challenge of a meaningful transformation agenda. It will suit a leader who enjoys improving how teams operate, bringing clarity to complexity and partnering across both local and regional stakeholders to build a stronger future state.

• High visibility role with genuine influence across operations, vendors and future state design
• Hybrid working model with parking and access to on site fitness facilities
• Strong opportunity to deliver meaningful outcomes in a business critical transformation period

Apply

If this sounds like you, please send your resume by clicking the apply link below. The reference number for this role is DJ71378.

Location: Western Sydney
Salary Package: $30ph - $35ph + Super
Role Highlights: Join a successful, growing E-commerce FMCG brand as a temporary customer service officer. Enjoy a rotating roster with work-from-home options while playing a crucial role in delivering exceptional multi-channel customer support. Be part of a high-performing team committed to exceeding customer expectations.

Role Overview

As a Customer Service Officer, you’ll be the first point of contact for customers via phone, email, and live chat assisting with order queries, delivery updates, and product concerns. This is a temporary role with an immediate start, working on a rotating roster, including some weekends. You'll collaborate with cross-functional teams to ensure customer issues are resolved quickly and professionally.

You’ll be part of a high-energy support team that plays a crucial role in maintaining customer satisfaction and retention. Your ability to manage volume, multitask, and deliver timely service will be key. You'll also contribute to process improvement initiatives and maintain detailed records in CRM systems.

Responsibilities

• Respond to customer inquiries via phone, email, and live chat, delivering prompt and professional service
• Troubleshoot order and product-related issues and ensure timely resolution
• Collaborate with the logistics and operations teams to manage order fulfilment challenges
• Maintain accurate customer records and case tracking within the CRM system
• Provide feedback to improve service processes and customer satisfaction
• Escalate unresolved or complex issues to senior team members or relevant departments

Candidate Profile

You are an experienced customer service professional with 2–3 years in a fast-paced, call centre customer service role ideally within the FMCG or E-commerce sectors. With strong communication skills, both written and verbal, you thrive under pressure and maintain a positive, solutions-focused approach. You are confident in managing a high volume of queries while collaborating across departments to ensure smooth issue resolution. Proficiency in using CRM platforms and ticketing systems is essential. A passion for delivering exceptional service and a team-first attitude will ensure your success in this role.

Culture & Benefits

Work in a fast-paced, dynamic E-commerce environment where your contribution makes a real difference. Enjoy flexible work-from-home options and a rotating roster designed to promote a healthy work-life balance.

• Join a well-established national brand with a strong market presence
• Gain valuable experience collaborating across multiple teams and departments
• Enjoy a supportive work culture that promotes work-life balance

Apply

If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is SR71547. Please allow for 3 - 5 working days for us to process all the applications. All applicants will hear back from us, either via email or a telephone call.

Partner with operational leaders to drive financial performance, insight and accountability within a community-focused organisation.

• 6-month contract with strong business partnering focus
• Direct exposure to senior and program leaders
• Well regarded not-for-profit with meaningful community impact

Location
Adelaide, SA

Role Highlights
Reporting into senior finance leadership, this role sits at the centre of financial decision support across the organisation. You will work closely with Senior and Program Managers, providing financial insight, supporting budget performance, and lifting financial capability across the business.

This is a hands-on partnering role, balancing reporting, forecasting and analysis with stakeholder engagement. You will play a key role in improving financial performance, strengthening processes, and supporting operational decision-making.

Organisation
A well regarded not-for-profit organisation with a strong community focus. The organisation delivers a broad range of services across South Australia and is committed to supporting vulnerable communities through high-quality, values-driven programs.

Responsibilities
• Partner with Senior and Program Managers to provide financial advice, insights and performance support
• Deliver monthly reporting, including analysis of actuals, variance and forecast
• Support budgeting and forecasting processes across assigned programs
• Provide financial modelling and analysis to support operational decision-making
• Monitor revenue, cost performance and internal controls across business units
• Support compliance with funding requirements, contracts and reporting obligations
• Improve financial processes, systems and reporting frameworks
• Build financial capability across stakeholders through coaching and support
• Contribute to continuous improvement initiatives across finance and operations
• Provide oversight and support to a Finance Officer

Candidate Profile
To succeed in this role, you will have:

• CA or CPA qualification
• Proven experience in a Finance Business Partner or Management Accounting role
• Strong capability across budgeting, forecasting, analysis and reporting
• Ability to engage and influence non-financial stakeholders
• Experience working within complex or multi-program environments

Highly regarded:
• Exposure to not-for-profit, or grant-funded environments
• Experience with financial modelling and systems improvement

You will bring a practical, hands-on approach, with the ability to balance detail with commercial insight. Just as importantly, you are comfortable working closely with operational stakeholders and adding value beyond the numbers.

What’s on Offer
• 6-month contract within a stable, values-driven organisation
• Strong stakeholder exposure across operations
• Supportive and collaborative finance team
• Immediate start preferred

Apply
If this sounds like you, please apply via the link below. The reference number for this role is LW70115. Alternatively, please call Lynsey White on 0435769858 for a confidential discussion.

Role Overview

This role sits within a central governance function and is focused on building a clear and structured understanding of how the organisation operates across supply chain, sales, service and operations. On a daily basis, you will engage with stakeholders, facilitate workshops and document processes, ensuring there is clarity and consistency across how the business operates. You will take ownership of capability mapping and process modelling, working across multiple functions to build a complete and accurate view of current state operations.

On a weekly basis, you will drive alignment across business units, working closely with senior stakeholders to refine future state processes and ensure consistency in approach. You will play a key role in bridging gaps between teams, identifying inefficiencies and driving practical improvements. In parallel, you will contribute to ERP strategy activities, supporting requirements definition and ensuring the organisation is well positioned for vendor engagement and selection.

Over time, this role will evolve into a key contributor to the ERP program, supporting delivery, validating requirements and ensuring the solution aligns to real operational needs. You will be instrumental in ensuring the ERP is implemented on a strong, scalable foundation, while continuing to drive continuous improvement across the organisation and embedding a long term process excellence capability.

Responsibilities

• Lead end to end capability mapping and process documentation across core business functions
• Facilitate workshops to capture current state processes and define future state improvements
• Partner with senior stakeholders across operations, supply chain and commercial functions
• Translate business needs into structured requirements to support ERP decision making
• Contribute to ERP strategy including vendor evaluation and selection activities
• Drive process standardisation and embed consistent frameworks across the organisation
• Work closely with internal technology teams and external partners to align business and system outcomes
• Develop clear documentation including process maps, capability models and requirements artefacts
• Identify inefficiencies and drive continuous improvement initiatives across the business
• Support stakeholder alignment and ensure adoption of new processes and frameworks

Candidate Profile

You are a classically trained, business facing Business Analyst with proven experience operating within complex enterprise environments. You bring strong exposure to ERP transformation programs and understand how to support strategy, requirements gathering and early phase activities such as vendor selection. Your strength lies in process and capability mapping, with the ability to clearly document and improve how organisations operate at a practical level.

You have a strong track record working across operationally complex environments, ideally within industries such as retail, distribution, healthcare or similarly inventory driven businesses. You are comfortable navigating ambiguity, engaging with multiple stakeholders and building a clear picture of how a business functions across different service lines. Your approach is pragmatic and commercially minded, with a focus on delivering outcomes rather than producing documentation for its own sake.

Your communication and stakeholder engagement skills are a key differentiator, with the ability to influence senior leaders and drive alignment across a broad, non technical business. You are confident facilitating workshops, challenging assumptions and guiding conversations toward meaningful outcomes. Experience working alongside external advisory partners during transformation programs will be highly regarded, as will your ability to operate independently within a lean, high impact environment.

Company, Culture & Benefits

This organisation is a well established national provider operating across a highly distributed network of locations, delivering essential products and services into critical sectors. The environment is fast paced, collaborative and focused on outcomes, with a strong emphasis on ownership, accountability and continuous improvement.

• High impact role with direct exposure to executive stakeholders
• 12 month FTC with strong opportunity for extension or conversion to permanent. 
• Be part of shaping how a complex organisation operates at scale

Apply

If this sounds like you, please send your resume by clicking the apply link below. The reference number for this role is DJ71446.

Location: Melbourne, Victoria
Salary Package: Negotiable
Role Highlight: Step into a senior specialist position playing a key role in accurate, compliant, and timely claiming.

Role Overview
This senior-level role plays a key part within the claiming function, providing guidance and support to a team of Claiming Specialists. You will ensure accurate, compliant, and timely claiming under Support at Home and NDIS programs, contribute to funding reform initiatives and system transitions, and maintain revenue integrity. The role offers exposure to complex government-funded aged care and disability claiming processes, giving you the opportunity to make a significant impact on the organisation’s operations during this important transition period.

Responsibilities

• Oversee complex, high-risk, and escalated claims across Support at Home and NDIS funding streams.
• Review care plans, service agreements, service delivery records, and supporting documentation to validate eligibility and accurate claiming.
• Approve claims, adjustments, and resubmissions within delegated authority.
• Investigate and resolve rejected, adjusted, or disputed claims with Services Australia, the NDIA, and internal stakeholders.
• Act as a subject matter expert, providing guidance, coaching, and training to operational, finance, and care teams.
• Maintain system and data integrity across client management, billing, and finance systems (Salesforce and Microsoft Dynamics F&O).
• Support continuous improvement initiatives, funding reform projects, and operational transitions.
• Collaborate with internal and external stakeholders to resolve claiming issues efficiently.
• Identify, escalate, and mitigate compliance and financial risks.
• Ensure all claiming activities meet legislative, regulatory, and audit requirements.

Candidate Profile
You are a consumer and participant-focused claiming professional who consistently demonstrates high integrity and professionalism in your work. You are adaptable and proactive, thriving in times of change and supporting funding reforms with a solutions-oriented approach. As a collaborative problem-solver, you can lead and support a team effectively during operational transitions, ensuring claiming processes remain accurate, compliant, and efficient. You combine technical expertise in Support at Home and NDIS claiming with strong interpersonal skills, building trusted relationships across teams while maintaining a focus on quality and compliance.

Key experience required:

• Support at Home claiming experience
• NDIS claiming knowledge
• Homecare or aged care sector experience
• Salesforce and Microsoft Dynamics F&O proficiency

Culture & Benefits
This organisation offers a supportive, collaborative environment where employees are valued and purpose-driven work is celebrated. Joining the team provides the chance to contribute to meaningful services that help older Australians remain independent in their homes.

• Competitive salary package + super
• Step into a senior-level specialist role within a stable, purpose-driven organisation
• Supportive and collaborative team environment
• Exposure to major regulatory changes and funding reform in the aged care sector

Apply Now
If this sounds like you, click Apply to submit your resume, or contact Shruthika Vijayakumar on 0481 603 075 or Harrison Mussell on 0466 618 716 for a confidential discussion.

Location: Sydney CBD
Salary Package: $45 - $50 per hour + Super

Role Highlights:
Join a globally recognised engineering organisation in a key Payroll Officer role supporting a high-volume, fast-paced finance function. This is a fantastic opportunity to work with advanced payroll systems, gain exposure to a large, complex workforce, and play a critical role in ensuring accurate and timely payroll delivery.

Role Overview
Reporting into the Payroll Manager, this Payroll Officer will be responsible for end-to-end payroll processing across a large and diverse employee base. On a daily basis, you will manage payroll transactions, maintain employee records, and ensure data accuracy. Weekly, you will handle payroll queries, liaise with internal stakeholders, and ensure compliance with relevant legislation and awards. On a monthly basis, you will assist with reporting, reconciliations, and month-end payroll processes.

This role is essential in ensuring employees are paid accurately and on time while maintaining compliance with all statutory requirements. You will contribute to process improvements, support system enhancements, and play a key role in maintaining efficient payroll operations within a growing organisation. This is an excellent opportunity to build on your payroll expertise within a global engineering environment.

Responsibilities
• Process end-to-end payroll on a weekly/fortnightly basis
• Ensure accurate calculation of wages, superannuation, and deductions
• Maintain and update employee payroll records
• Handle payroll-related queries from employees and stakeholders
• Perform payroll reconciliations and ensure data integrity
• Assist with month-end reporting and payroll compliance requirements
• Ensure adherence to relevant awards, legislation, and company policies
• Support system improvements and payroll process optimisation
• Collaborate with HR and Finance teams to ensure seamless operations

Candidate Profile
You are a detail-oriented Payroll Officer with experience managing end-to-end payroll in a high-volume environment. Ideally, you have worked within a large or complex organisation such as engineering, construction, or a similar industry. You possess a strong understanding of payroll legislation, awards, and compliance requirements, along with experience using modern payroll systems.

You are a strong communicator with the ability to build relationships across the business and handle sensitive information with discretion. With a proactive and solutions-focused mindset, you thrive in a fast-moving environment and are confident managing deadlines and competing priorities. Your commitment to accuracy and continuous improvement will set you apart in this role.

Culture & Benefits
This global engineering organisation is known for its strong market presence, collaborative culture, and commitment to operational excellence. Employees benefit from working within a supportive and structured environment that values innovation and continuous improvement.

• Flexible working arrangements
• Exposure to a large, global organisation
• Opportunities to enhance systems and process improvement experience

Apply
If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is SFPO71513 Please allow for 3 - 5 working days for us to process all applications. All applicants will receive feedback via email or telephone.

Location: Perth, Australia
Salary Package: Competitive salary on offer
Role Highlights: Shift your career into the next gear by joining this international technology consultancy who specialise in the Planning Analytics space.

Role Overview

As a Planning Analytics Consultant, you will work closely with clients to design and implement customised ERP solutions. Each month, you'll ensure that projects are delivered on time, identify risks, and seek out opportunities for growth. On a daily basis, you’ll embed yourself with clients, solving problems based on comprehensive requirements to deliver seamless systems that integrate smoothly with existing solutions.

You will foster strong relationships with clients, implementing tailored Planning Analytics solutions that meet their needs and provide long-lasting value. Additionally, you’ll collaborate with existing customers to continuously enhance their systems, ensuring they stay fit for purpose and fully leverage the power of the tools.

Responsibilities

• Provide end-to-end solutions and advisory services using Planning Analytics and custom products.
• Utilise expertise in TM1 and cloud-based applications, such as Planning Analytics, to drive successful project outcomes.
• Independently design and implement solutions from the ground up, showcasing innovation and strong problem-solving abilities.
• Demonstrate proficiency in tools like PAX and PAW, ensuring smooth integration with Excel and workspaces.

Candidate Profile

You will bring prior experience in implementing cloud-based Planning Analytics solutions, either as a Functional Consultant or in a similar role. A solid understanding of cloud architecture is essential, and familiarity with Python or SQL would be ideal. You are proficient in tools such as PAfE and PAW, ensuring seamless integration with both Excel and workspaces. A background combining finance and technology would make you an ideal candidate.

You will have demonstrated experience in building lasting relationships with internal stakeholders, vendors, and clients, supported by strong written and verbal communication skills. You are always seeking growth, actively pursuing learning opportunities to stay ahead of emerging tools and technologies.

Culture & Benefits

An innovation and growth focused organisation. Benefit from education, certification, and a suite of innovative products, providing a global stage for your career with diverse pathways. Join to shape the future of technology and consulting with opportunities around the world.

• Grow your career - clear development opportunities and growth focused mentorship.
• Be rewarded - Competitive pay; certifications available.
• Global presence - opportunity to make an important impact

Apply

If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is NSPAC55778. Please allow for 3 - 5 working days for us to process all the applications. All applicants will hear back from us, either via email or a telephone call