Location: Sydney CBD 
Salary Package: $65k - $85k + Super    
Role Highlights: You’ll be the person who keeps everything moving. Jobs logged, technicians / trades booked, customers updated, issues chased and closed. If you like being busy and in the thick of it all, keep reading.

Role Overview
I’ve partnered with a growing Facilities Management business supporting well-known commercial clients across Australia. Due to growth, they’re adding another Scheduler to the team.

This role sits at the centre of operations. You’ll manage reactive and planned maintenance works end to end. Taking calls, managing inboxes and portals, coordinating trades, chasing progress, organising quotes, and keeping clients informed all the way through to completion of the works. This is not a call centre role. It’s about ownership and follow-through.
It suits someone who enjoys building relationships with customers and keeping them happy by making sure their building related issues are fixed on time and on budget. You will learn more about trades, building maintenance and facility management. 

Main Responsibilities 

• Manage end-to-end work orders for reactive and planned maintenance requests (On average 20+ a day)
• Log jobs, book technicians, follow-up through to completion and coordinate site access
• Follow-up trades and contractors to keep jobs moving
• Update systems, portals, and job notes accurately
• Organise quotes, raise purchase orders, and close out jobs
• Keep clients informed. Often multiple times during the day
• Ensure service levels are met and issues are escalated early

Candidate Profile 

You’ve worked in a busy service environment where things don’t slow down. Facilities Management, Property, Hire Industry or Service Coordination, Service Scheduling experience from a service industry where you are liaising with trades/technicians and following jobs through to completion is critical.

You’re comfortable dealing with trades, contractors and customers. You don’t just take the call. You log it, chase it, fix it, and close it. You have a knack for asking questions, finding out problems so you can fix them.

You’ll bring:

• At least 1 year in a fast-paced scheduling, coordination or service role
• Experience in FM, Property, Hire/Rental, Trades (HVAC, Electrical, Plumbing, Fire etc) or similar Service related industries
• Confidence juggling high volumes and competing priorities
• Attention to detail and solid system skills
• Clear communication and calm under pressure

This role suits someone earlier in their career who thrives in a fast-paced environment, loves the end to end responsibility and wants their next step up. This is a great entry level role into a FM career.

Culture & Benefits 

This is a hands-on, supportive team that values effort and accountability. It’s busy, but people back each other and get on with the job.

• Growing Facilities Management (FM) business with national clients
• Newly created Permanent full-time role due to growth  
• Fantastic culture and leadership team
• Monday to Friday, 8am - 4pm
• Modern offices in Sydney CBD area  
• Salary: $65k–$85k + Super
• Real opportunity to step up, build a career, and make this role your own whilst being part of a team
• Ongoing support, training and career progression available 

If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is CD68972. Please allow for 3 - 5 working days for us to process all the applications. All applicants will hear back from us, either via email or a telephone call.