Job Description

Job Title: Credit Officer - $80,000 - $90,000 + Super

Ad Brief:
Credit Officer based in Liverpool. Manage corporate debt collections within a stable, high-performing finance team.

Standout Bullets:
• Well-established multinational organisation with a strong presence across Australia and global operations
• $80,000 - $90,000 + Super
• Supportive and experienced credit team of 10 with strong internal collaboration and structured processes

Job Description

Location: Liverpool, NSW (Onsite only – no hybrid working)
Salary Package: $80,000 - $90,000 + Super

Role Highlights:
Opportunity to join a well-established finance function within a large multinational environment, managing high-value corporate debtor accounts. You will have ownership of key accounts and exposure to complex debt recovery processes across major customers.

Role Overview

Reporting to the Credit Manager, this Credit Officer is responsible for managing the end-to-end credit and collections process across a portfolio of major corporate customers. On a daily and weekly basis, the role will focus on debtor management, account reconciliation, follow-ups on overdue balances, and maintaining accurate customer account records. The position plays a key role in ensuring timely cash collection and reducing aged debt exposure across the business.

In addition, the role will contribute to maintaining strong customer relationships while balancing commercial outcomes and risk management. This includes investigating credit risk for new and existing customers, supporting dispute resolution, and ensuring adherence to credit policies. The role also works closely with internal finance teams and branch stakeholders to ensure consistency and accuracy across all credit activities.

Responsibilities

• Manage collections activity across a portfolio of major corporate accounts
• Monitor, track, and reduce aged debt in line with business KPIs
• Contact customers via phone and email to follow up on overdue invoices
• Reconcile debtor accounts and resolve discrepancies in a timely manner
• Maintain accurate customer master data and credit records
• Assess credit worthiness of new and existing customers
• Support credit limit reviews in conjunction with the Credit Manager
• Process payment allocations including direct debit, and credit card
• Upload invoices and documentation to customer portals as required
• Manage and resolve billing disputes and escalate where necessary
• Prepare refund requests and process adjustments via internal systems
• Run and distribute monthly customer statements
• Refer overdue accounts to external collection agencies when required
• Collaborate with internal branches and finance teams to resolve account queries
• Identify and recommend process improvements within credit workflows

Candidate Profile

The successful candidate will bring solid experience in corporate or commercial credit control environments, ideally within large or complex organisations. They will have a strong understanding of end-to-end collections processes, including reconciliation, dispute resolution, and managing high-volume debtor ledgers. Exposure to ERP systems and intermediate Excel capability will be essential for success in this role.

This individual will be confident communicating with senior stakeholders and corporate customers, with the ability to balance professionalism and firmness in collections conversations. They will be highly organised, detail-oriented, and comfortable working in a structured, onsite team environment. A collaborative approach and strong alignment to team-based outcomes will be key to thriving in this role.

Company, Culture & Benefits

This is an opportunity to join a well-established global organisation operating within the industrial manufacturing and equipment sector. The business is known for its structured processes, strong compliance standards, and long-standing customer relationships. The credit team is stable, experienced, and operates in a collaborative, high-performance environment where accuracy and service quality are highly valued.

• Work within a globally recognised, industry-leading organisation
• Competitive remuneration package within a stable finance team
• Structured team environment with strong leadership and process support

Apply

If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is JH-72504. Please allow 3 - 5 working days for application processing. All applicants will receive feedback via email or telephone.