Location: Western Sydney
Salary Package: $60k - $70k + Super
Role Highlights: Be the first point of contact in a fast-growing manufacturing business.This is more than just a customer service role, it's a chance to make a real impact. Work with a collaborative team, gain hands-on training, and grow your career in a stable, purpose-driven environment based in Western Sydney.

Role Overview

Reporting to the Customer Service Manager, the Customer Service Officer will be responsible for managing incoming enquiries, processing orders, and coordinating with internal teams to ensure timely and accurate delivery of medical products. On a monthly basis, you'll contribute to team performance goals and support process improvements. Weekly responsibilities include coordinating with internal teams to track orders and resolve any client concerns. On a daily basis, you’ll respond to calls and emails, assist healthcare professionals with product information, and ensure every customer interaction is handled with care and precision.

This role is central to the smooth operation of the customer experience and plays a key part in supporting critical healthcare delivery across the country. Your communication and problem-solving skills will directly impact the efficiency and reliability of our service. You'll be working in a supportive, fast-paced environment where attention to detail and a passion for helping others are highly valued. This is an ideal opportunity for someone looking to build a meaningful career in a stable and purpose-driven industry.

Responsibilities

• Manage inbound customer enquiries via phone, email, and online platforms with professionalism and empathy
• Process and track customer orders accurately, ensuring timely delivery and resolution of issues
• Provide detailed product information and support to healthcare professionals and clients
• Resolve customer complaints promptly and escalate when necessary
• Maintain accurate customer records and update databases regularly
• Assist in preparing reports on customer feedback, order status, and service performance
• Support continuous improvement initiatives to enhance customer experience
• Adhere to compliance standards and company policies related to product safety and customer service
• Participate in team meetings and training sessions to stay updated on products and procedures

Candidate Profile

You are friendly, energetic, and personable, with 1 to 2 years of call centre or customer service experience. You genuinely enjoy helping others and building positive relationships, bringing warmth and professionalism to every customer interaction. You have strong attention to detail and can easily manage multiple priorities in a fast-paced environment. Comfortable working both independently and collaboratively, you’re proactive and solution-focused, always ready to adapt and keep things running smoothly.

With excellent communication skills, you effortlessly connect with customers and team members alike, making each interaction a positive experience. Your organised approach and eagerness to learn mean you’re ready to grow your career in a meaningful and purpose-driven company. A passion for delivering exceptional service and a can-do attitude.

Culture & Benefits

Join a dynamic and growing manufacturing business known for its commitment to quality and innovation. You will be part of a collaborative and supportive environment which values every team member’s contribution and offers plenty of opportunities for growth. You’ll be part of a purpose-driven organisation that genuinely cares about making a difference in healthcare.

• Grow your career – develop valuable skills in a fast-paced, expanding industry
• Enjoy a supportive team culture – where your voice is heard and your efforts matter
• Make an impact – work with a team dedicated to improving healthcare solutions

Apply

If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is SR59323. Please allow for 3 - 5 working days for us to process all the applications. All applicants will hear back from us, either via email or a telephone call.

Location: Geelong, VIC

Salary Package: $115k - $130K + Super

Role highlights: Commercial Analyst role for a recently acquired business

Role Overview

This is an exciting opportunity for a Commercial Analyst to join a recently acquired business who are part of a global listed business, headquartered in the US. This role is being recruited as support to the Finance Business Partnering team, specifically as the key analyst to provide data driven trend analysis, highlight commercial opportunities or risks and deliver robust reporting and insights to the business. Where the client is looking to achieve value in this hire is through utilisation of BI tools and advanced level MS Excel, alongside a positive attitude towards transformation and continuous improvement, alongside a commercial mindset.  

Responsibilities

• Maintaining and improving existing reporting through use of MS Excel and Power BI
• Driving margin improvement opportunities
• Stakeholder Management
• Delivering accurate reporting and Commercial Analytics
• Leveraging systems to automate and streamline processes

Candidate Profile

This role is a brilliant opportunity for a candidate with exposure to Commercial, Financial or Data Analysis who is looking to push their career forward in a positively changing business. An advanced level of MS Excel and exposure to BI reporting is critical for this role. The ideal candidate will be qualified (CA/CPA/CIMA/ACCA), however this is not essential for the role if the aligned experience can be demonstrated.

It is desired for this role that the candidate will have excellent listening and communication skills and the ability to interact with stakeholders from a variety of backgrounds. Candidates who have worked with multiple sources of data are encouraged to apply and those currently working within a “data heavy” environment such as logistics, retail, business services or FMCG will be looked at favourably.

Company, Culture & Benefits

As a recent acquisition by a global products business, there is likely to be a period of transitioning to new reporting structures, ERP integrations and initially some manual processes to work through.  

After this time, opportunities for a candidate to progress in this organisation, likely to be into a Senior Commercial Analyst, FP&A or Finance Business Partner role will be available, both internally and through the wider group which continues to demonstrate a solid growth trajectory.

A hybrid working pattern is available for this role, with it being office based for 3 days per week. The business offers parking on-site.

• Commercial Analyst role within a division of a US listed business  
• Be rewarded: $115-$130k + Super
• Opportunity to develop your analytical skills in a fast-paced business

Apply

If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is LFCA59424. Please allow for 3 - 5 working days for us to process all the applications. All applicants will receive feedback from us, either via email or a telephone call.

Location: Homebush, Sydney, NSW

Salary Package: $115 - $130K + Super

Role highlights: Commercial Analyst role for a recently acquired business

Role Overview

This is an exciting opportunity for a Commercial Analyst to join a recently acquired business who are part of a global listed business, headquartered in the US. This role is being recruited as support to the Finance Business Partnering team, specifically as the key analyst to provide data driven trend analysis, highlight commercial opportunities or risks and deliver robust reporting and insights to the business. Where the client is looking to achieve value in this hire is through utilisation of BI tools and advanced level MS Excel, alongside a positive attitude towards transformation and continuous improvement, alongside a commercial mindset.  

Responsibilities

• Maintaining and improving existing reporting through use of MS Excel and Power BI
• Driving margin improvement opportunities
• Stakeholder Management
• Delivering accurate reporting and Commercial Analytics
• Leveraging systems to automate and streamline processes

Candidate Profile

This role is a brilliant opportunity for a candidate with exposure to Commercial, Financial or Data Analysis who is looking to push their career forward in a positively changing business. An advanced level of MS Excel and exposure to BI reporting is critical for this role. The ideal candidate will be qualified (CA/CPA/CIMA/ACCA), however this is not essential for the role if the aligned experience can be demonstrated.

It is desired for this role that the candidate will have excellent listening and communication skills and the ability to interact with stakeholders from a variety of backgrounds. Candidates who have worked with multiple sources of data are encouraged to apply and those currently working within a “data heavy” environment such as logistics, retail, business services or FMCG will be looked at favourably.

Company, Culture & Benefits

As a recent acquisition by a global products business, there is likely to be a period of transitioning to new reporting structures, ERP integrations and initially some manual processes to work through.  

After this time, opportunities for a candidate to progress in this organisation, likely to be into a Senior Commercial Analyst, FP&A or Finance Business Partner role will be available, both internally and through the wider group which continues to demonstrate a solid growth trajectory.

A hybrid working pattern is available for this role, with it being office based for 3 days per week. The business offers parking on-site.

• Commercial Analyst role within a division of a US listed business  
• Be rewarded: $115-$130k + Super
• Opportunity to develop your analytical skills in a fast-paced business

Apply

If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is LFCA50423. Please allow for 3 - 5 working days for us to process all the applications. All applicants will receive feedback from us, either via email or a telephone call.

Location: Roseberry, Sydney
Salary Package: $120k - $140k + Super + Car Allowance
Role Highlights: Newly created sales opportunity with a growing national facilities & property business. Step into a fast-paced, team-oriented environment where you’ll have autonomy, influence, and impact.

Role Overview

Reporting into the General Manager, this Business Development Manager will be responsible for strategically growing client relationships by cross-selling the business’s range of service offerings. On a monthly basis, you'll lead revenue reporting and contribute to national growth planning. Weekly, you'll collaborate with operations to identify client expansion opportunities and tailor service solutions. Daily, you'll engage directly with clients, uncover needs, and drive new business conversations.

This role plays a critical part in accelerating growth across a fast-moving FM business. You’ll be the bridge between service capability and client demand. Deepening relationships, unlocking new revenue streams, and influencing commercial outcomes. It’s a high-impact opportunity to shape strategy and make your mark in a business primed for scale.

Responsibilities

• Build, strengthen, and maintain strong relationships with clients and key external stakeholders
• Act as the key point of contact for your client portfolio, ensuring they feel supported, heard, and valued
• Engage regularly with Facilities Managers, Senior Facilities Managers, and Regional Managers to align service delivery with client expectations
• Drive customer satisfaction and retention by understanding client needs, preferences, and pain points
• Deliver personalised, solutions-focused service that addresses client challenges and adds value
• Work closely with the Service Manager and internal teams to identify and resolve service quality issues
• Gather on-the-ground client feedback to inform continuous service improvement
• Analyse client insights and industry trends to proactively recommend service enhancements
• Collaborate across departments to implement improvements that strengthen client relationships and operational delivery
• Support the long-term growth of the business through strategic relationship management and client-focused innovation

Candidate Profile

You are a personable and confident client-facing professional with 3 to 5 years experience in an Account Manager or Business Development role, ideally within facilities management or trade services. With a strong track record in building trusted client relationships and delivering service excellence, you understand how to drive retention and identify growth opportunities. You thrive in a fast-paced, energetic, and collaborative team culture, and bring a genuine passion for client service. Resilient and self-motivated, you take initiative and adapt quickly when faced with challenges. 

Culture & Benefits

This is a fast-growing, national FM business with a strong reputation for service excellence and long-term client partnerships. The culture is high-energy, collaborative, and built on trust, with a leadership team that values initiative, innovation, and continuous improvement. As the business scales, it offers real opportunities for growth, development, and making a tangible impact. You’ll be part of a team that’s passionate about people, performance, and delivering outstanding results.

• Accelerate your career – step into a high-impact role with strong pathways for growth and leadership
• Thrive in a dynamic culture – work with passionate, down-to-earth people in a supportive, fast-paced environment
• Make a real difference – shape service delivery and client relationships in a business that values your ideas and input

Apply

If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is SR58737. Please allow for 3 - 5 working days for us to process all the applications. All applicants will hear back from us, either via email or a telephone call.

Location: Sydney NSW

Salary Package: $110,000 – 140,000 + Super
Role Highlights: Review and assess claims and quantum for a varied portfolio across Australia, New Zealand, Southeast Asia, Middle East and beyond.

This is a great opportunity for a Reinsurance Technician or Property Claims specialist to step into a role that includes Quality Assurance and Claims Review.

Role Overview

The organisation is a fast-growing Insurance & Reinsurance business with a focus across the Middle East, Asia and Australia & New Zealand. Primarily writing Property, Energy and Construction risks the organisation has built a high performing claims team to support this growth and are now ready to add an extra Claims Consultant within their team.

Reporting to the Head of Claims, you will be responsible for reviewing claims files as they come through, providing recommendations and guidance where appropriate. Day to day you will be working with Insurers’ claims teams and Brokers to ensure the business agrees with any decisions made on both coverage and quantum.

From time to time, you may be required to re-assess claims files and do your own investigations into incidents.

Responsibilities

• Review claims files and decisions made by cedants
• Review and assess quantum of claims to ensure appropriate reserves are applied
• Reporting both locally and regionally on bordereaux basis for each binder agreement in place
• Assess and manage specific claims as required, utilising your claims process knowledge to make and refer decisions
• Working with and instructing experts within the Loss Adjusting, Surveying and Legal fields to ensure best practice on decisions and quantum

Candidate Profile

To be successful in this role, you will be a Property or Reinsurance Claims Specialist with a high degree of numeracy and attention to detail.

• At least 3 years’ experience managing and assessing Commercial Property Claims or in a Reinsurance Technician capacity
• Some experience working with Third parties such as Brokers and Adjusters
• A high degree of financial acumen in calculating schedule values and quantum for reserving
• An excellent writing style for professional letter writing and email correspondence
• Strong attention to detail to ensure accuracy in all activities

Company, Culture & Benefits

This business is a fast-growing high-profile brand in the Australian and APAC Reinsurance market. You will have access to a highly experienced team of mentors who will support your professional and technical development.

• Competitive salary package with future progression opportunities
• Exposure to Property, Construction and Energy product classes
• Develop your knowledge of the Reinsurance landscape

Apply

If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is KPCA59289. Please allow for 3 - 5 working days for us to process all the applications. All applicants will receive feedback from us, either via email or a telephone call.

Location: North Sydney
Salary Package: Up to $90,000 + Superannuation + Bonus

Role Highlights;

This is a rare opportunity to grow your underwriting career in a specialist agency working across a diverse portfolio—including property, warehouse, plant and engineering, heavy machinery, and unique technical risks. You'll collaborate with key internal stakeholders in claims, pricing, product, and underwriting, while building strong relationships with SME brokers. With future opportunities to meet farming clients directly, this role offers real industry exposure and the chance to make a meaningful impact in the commercial insurance space.

Role Overview;

As an Underwriter in this role, you’ll be responsible for assessing and processing new business, renewals, and endorsements within your delegated authority. You’ll work closely with brokers to deliver accurate, timely service and support senior underwriters with referrals and constructive feedback. Your day-to-day will involve underwriting decisions, documentation, and broker engagement.

This role is pivotal in supporting the performance of the underwriting portfolio and contributing to strategic initiatives. You’ll gain exposure to product development, performance metrics, and ad hoc project work, helping shape the future of our client’s commercial insurance book. It’s a fantastic opportunity to grow your skills and make a meaningful contribution to the rural sector.

Responsibilities;

• Underwrite new business, renewals, and endorsements within delegated authority across a varied product range
• Deliver professional, accurate, and timely service to brokers and clients
• Support senior underwriters with referrals and constructive feedback
• Analyse portfolio performance metrics and contribute to product development
• Participate in ad hoc projects with the Product Management team

Candidate Profile;

You are ready to take the next step in your underwriting career, bringing experience in underwriting, broking, or a related insurance role, with solid knowledge of insurance principles and products. You hold (or are working toward) an AQF Certificate IV or Diploma in General Insurance. 
You’re analytical, collaborative, and confident in managing relationships with brokers and internal stakeholders.

This role would suit ambitious junior or assistant underwriter ready to expand their product expertise, or commercially minded brokers keen to pivot into underwriting. A passion for rural industries and a drive for continuous improvement will set you apart.

Culture & Benefits;

Our client offers a professional, inclusive, and supportive environment where your contributions are valued. As a specialist agency, they can provide meaningful work, career development, and the chance to be part of a team that’s passionate about mitigating risk whilst forming a deep connection with your external stakeholders.
•    Be part of a respected, growing agricultural insurance agency that prefers to promote from within.
•    A chance to gain exposure to multiple areas including product, claims, and other business critical functions. 
•    Learn from highly experienced and technical underwriters across multiple lines including commercial property and motor, warehouse, liability risks, equipment and heavy machinery.

Apply; 
If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is KPJU59255. Please allow for 3 - 5 working days for us to process all the applications. All applicants will hear back from us, either via email or a telephone call.

On behalf of a global manufacturing company, Reo Group Adelaide are seeking a Customer Service Officer.  This company are experiencing strong growth, and have exceptional leaders operating the business.  

As a Customer Service Officer, you will be a genuine all-rounder — the go-to person who keeps the wheels turning behind the scenes. If you love variety, thrive on fast-paced days, and enjoy being the connection between customers, sales, and service — this role is for you!

What You’ll Do
This is a true multi-tasking role, where you’ll be:

• Supporting the sales team with day-to-day operations
• Answering inbound sales calls and processing customer orders
• Handling ETA requests and stock level checks
• Managing warranty support, repairs, and maintenance coordination
• Communicating with customers across multiple channels
• Entering and tracking info using an ERP system
• Being the friendly, reliable voice between customers and internal teams

What’s On Offer

• $60K salary + Super
• Bonus plan to reward your contribution
• Full training and ongoing support
• Stable, full-time role – 38 hours a week
• National reach – supporting customers across Australia & New Zealand
• A supportive team culture that values every role

Apply

If this sounds like you, please send your resume by clicking apply on the link below. If you would like a provate and confidential discussion, please reach out to Tom Moore on tom.moore@reogroup.com.au.  The reference number for this role is TM58774.

No job description added

Location: Eastern Creek, Sydney, NSW

Salary Package: $120 - $135K + Super

Role highlights: Commercial Analyst role for a fast-paced PE backed business

Role Overview

Exclusive to Reo Group, this is a newly created, highly exciting role within a Private Equity backed business, supporting the Commercial Finance Team within a Sales & Distribution business. This role is being recruited as an additional layer of support, specifically to optimise cost management and commercial opportunities for the business and to provide analysis on costs, margins, pricing and product sales and discounting.

Where the client is looking to achieve value in this hire is through the development of dashboards, analysis and insights through utilisation of Power Bi, however an individual with an analytical and commercial mindset alongside advanced MS Excel skills and a positive attitude towards growth, learning and development in the role will be considered.  

Responsibilities

• Maintaining and improving existing Financial Models and building new models within MS Excel and Power Bi
• Divisional Sales, Pricing, Product reporting
• Cost Analysis of transportation, warehousing, stock
• Updating the Pricing List where necessary
• Business Partnering with Operational and Sales professionals  

Candidate Profile

This role is a brilliant opportunity for a candidate with exposure to Commercial, Financial or Data Analysis who is looking to push their career forward in a positively changing business. Working for a super supportive manager, the ideal candidate will be CA / CPA Qualified and it is desired for this role that the candidate will have excellent communication skills and the ability to interact with Senior stakeholders from a variety of backgrounds. Candidates who are seeking a first move out of Big 4 will be considered, with second movers being highly regarded for this role. Candidates who are currently within a “data heavy” environment such as logistics, retail, business services or FMCG will also be looked at favourably.

Company, Culture & Benefits

This is a Private Equity backed business based in Western Sydney who are known for their high-quality products. They have demonstrated solid growth over the years and have a wider team of exceptional finance professionals. The team is supportive, respectful and impactful so someone who has similar characteristics will thrive in this environment. A hybrid working pattern is available for this role, with the team being office based for 3 days per week. The business offers parking on-site.

• Commercial Analyst role with a supportive manager 
• Be rewarded: $120-$135k + Super
• Opportunity to develop your analytical skills in a fast-paced business

Apply

If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is LFCA59084. Please allow for 3 - 5 working days for us to process all the applications. All applicants will receive feedback from us, either via email or a telephone call.