Job Description
Location: Wolli Creek
Salary Package: $80k - $90k + Super
Role Highlights: Support branch leadership, drive operational performance and help shape business transformation.
Role Overview
Reporting to the Branch Manager, the Assistant Branch Manager will play an integral role in driving the overall performance of the branch. You will take the lead on day-to-day operational management, ensuring the team is engaged, customer service standards are consistently high and business objectives are achieved. From managing inventory and branch expenses through to maintaining safety and operational standards, you'll have genuine ownership and influence over how the branch performs.
This is a hands-on leadership opportunity for someone who enjoys being close to the action, building strong customer relationships and bringing out the best in their team. You'll work closely with the Branch Manager to identify opportunities for sales growth, improve operational efficiency and strengthen the branch's position in the market, while stepping into the leadership seat when required.
Key Responsibilities
- Support the Branch Manager in achieving branch sales, profitability and overall business targets.
- Lead, coach and develop the branch team, setting clear expectations and maintaining strong performance standards.
- Drive sales growth by developing existing customer relationships, identifying new business opportunities and promoting the company's product and service offering.
- Take ownership of day-to-day branch operations, including rostering, labour costs, expenses and resource allocation.
- Oversee inventory management, stock accuracy and availability to ensure customer demands are met.
- Drive delivery performance, ensuring orders are fulfilled accurately and on time.
- Maintain a safe, compliant and well-presented branch environment, leading by example on workplace health and safety.
- Build strong relationships with customers, suppliers, contractors and internal stakeholders.
- Monitor branch performance, analyse business results and identify opportunities for continuous improvement.
- Assist with customer enquiries, pricing matters, quotations and the promotion of products, services and special events.
- Manage branch operations in the absence of the Branch Manager.
Candidate Profile
We are looking for a commercially minded, hands-on leader who enjoys balancing people management, customer engagement and operational performance. Ideally, you will bring:
- Previous experience in the plumbing, building supplies or broader trade industry, with an understanding of the products, customers and demands of the sector.
- Demonstrated experience leading or supervising a team, with the ability to coach, develop and manage performance.
- Commercial acumen, with experience working towards sales targets, budgets, profitability and operational KPIs.
- Sound understanding of inventory management, stock control, branch operations and cost management.
- A customer-first mindset, with the ability to build strong relationships and identify opportunities to grow existing accounts and attract new business.
- A valid forklift ticket is highly regarded.
Culture & Benefits
Join an established Australian trade supply business with a proud history of supporting trade professionals. As the business continues to evolve and transform, there's a real opportunity to be part of its next chapter, contribute fresh ideas and help raise the standard of branch performance.
- Make an impact: Play an important role in the business's transformation and growth.
- Build your career: Develop your leadership and commercial capabilities.
- Lead with purpose: Be part of a collaborative, customer-focused team that values initiative and accountability.
Apply
Behind every great Branch Manager is an outstanding Assistant Branch Manager.
If you're ready to step up, take ownership and make an impact within an established business undergoing an exciting period of change, we'd love to hear from you.
Please send your resume by clicking the “apply” link below. The reference number for this role is JMAM80456. Please allow for 3 - 5 working days for us to process all the applications. All applicants will hear back from us, either via email or a telephone call.