Job Description

Location: Minchinbury, Western Sydney   
Salary:  $60k - $75k + Super 
Role Highlights: If you’re organised, people-oriented, and ready to leave behind retail, hospitality or fast food - this could be your step into something more. Learn, grow, and build a real career with a company that invests in its people.

Role Overview

This isn’t your typical office job. It’s fast-paced, varied, and every day is different. You’ll be on the frontline of customer experience, supporting a busy manufacturing team and learning the ropes in admin, logistics and production support. The best part? You don’t need to come from this world - just bring your initiative, customer service mindset, and a willingness to learn. You’ll be trained, supported, and encouraged every step of the way by a team that values growth, loyalty, and a good attitude.

You’ll report to a Branch Manager who started in this exact role. They’ve walked the path, and they’ll show you the ropes.

Key Duties Include:

• Be the first point of contact for customer queries (email, phone, face-to-face)
• Organise and print production tags and schedules
• Assist with stock control, customer orders, and quotes
• Receive goods and manage incoming transport invoices
• Process EFTPOS payments, manage daily truck runs and pickup logs
• Support the sales and admin teams with general office coordination

Candidate Profile 

You’ve got a bright and bubbly personality, a willingness to learn, and the confidence to ask questions. You may have worked in retail, hospitality, fast food, or admin/customer service – and are now ready to build a career within an office environment. 

We’re not looking for a resume full of titles. We’re looking for the right attitude. If you love talking to people & helping, know your way around a computer, sending emails, and want to be part of something bigger, this is for you.

We're looking for someone with:

• Excellent verbal and written communication skills.
• Strong attention to detail and organisational abilities
• Enjoys being busy in a fast-paced environment
• A friendly, bubbly personality with a customer-first mindset.
• Confidence using Microsoft Office (Word, Excel, Outlook).
• Driver's Licence/own transport (public transport is limited)

Any prior experience in customer service in, fast food, retail, hospitality, or office would be ideal, however, we are more interested in how you communicate, your willingness to learn and your genuine interest in building a career. 

Culture & Benefits 

Here’s what sets this company apart: They promote from within, train properly, and treat you like a person - not a number.

You’ll be part of a close-knit team who go above and beyond to support each other in a bustling manufacturing business. You’ll have opportunities to grow as you gain more experience. 
This role is available due to an internal promotion. 

• Permanent full-time role
• Monday to Friday: 6:30am – 4:30pm (no weekends)
• Supportive, diverse and dynamic team environment with a focus on quality service
• Ongoing Training and development with genuine career opportunities in admin, operations or production coordination
• Regular staff BBQ’s, lunches, involvement with community & sporting initiatives and events
• Salary Range: $60k - $75k + Super
• Location: Minchinbury, Western Sydney with parking onsite.

Apply 

If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is CD59492. Please allow for 3 - 5 working days for us to process all the applications. All applicants will receive feedback from us, either via email or a telephone call.