Job Description

Location: Mount Gravatt, South Brisbane QLD
Salary Package: $90k - $92k + Super
Role Highlights: This is not a corporate desk job. It’s frontline leadership.
You’ll support a team of technicians, coordinate daily service operations, and become the person who brings structure, communication, and accountability to a busy branch.

Role Overview
I’ve partnered with a long-established global service organisation operating a Brisbane branch servicing customers across SE Queensland. With 35 staff and a fleet of 30 vans, they deliver essential services & products daily to a loyal client base.

Right now, the Operations Manager is absorbing operational pressure that shouldn’t sit with her. The team is experienced. Loyal. Capable. What they need is leadership in the middle. Someone steady. Practical. Clear in communication. Someone who owns problems instead of passing them up.

Transport is part of the role, but only part. About 25 percent. The rest is people leadership, service coordination, and operational oversight.
This is ideal for a supervisor ready to step up and take more ownership.

Responsibilities: 

• Coordinate daily service operations across a 30-van fleet
• Support technicians and act as first escalation point
• Oversee route efficiency, reporting, and compliance requirements
• Assist with fleet oversight and safety processes
• Work closely with allocators and branch leadership
• Handle customer queries and operational issues
• Drive communication, structure, and accountability within the team
• Be hands-on when required. Including forklift use or operational support

Candidate Profile 
You’re likely already leading a team.

Maybe you’re a:

• Warehouse Supervisor
• Service Supervisor
• Transport / Dispatch Supervisor
• Senior Team Leader in logistics or field service

You understand operations. You’ve dealt with drivers or technicians. You know what daily pressure looks like. Now you want more ownership.

You don’t need to be a transport expert. But you do need enough operational awareness to ask the right questions and make sound decisions.
Most importantly, you know how to communicate. Up and down. Calm under pressure. Clear with expectations.

Key requirements:

• Proven leadership experience in logistics, warehouse, manufacturing, service, or similar environments
• Strong communication and people management skills (support available with leadership)
• Hands-on mindset. Not afraid to jump in when needed
• Exposure to dispatch, fleet, or transport environments is critical
• Driver’s licence essential. Forklift licence beneficial.

Culture & Benefits 
Join a stable, nationally recognised company with a long history in Australia, a business that values customer excellence, operational efficiency, and sustainability.

This branch has strong tenure. 85% of staff have been there over five years+. It’s a supportive, practical environment where people work hard and look after each other. 

You will be reporting into a leader who has a wealth of experience, is supportive and wants you to succeed. 

• Permanent full-time role.
• Monday - Friday. No nights. No weekends
• Take the next step in your career into a manager role
• Location: South Brisbane, Mount Gravatt region
• Above-standard parental leave program
• Education assistance support
• Global organisation with long-term stability
• Genuine career pathways and ongoing development
• Salary: $85k - $92K + Super

Apply 
If this sounds like you, please send your resume by clicking the “apply” link below. The reference number for this role is CD69396. Please allow for 3 - 5 working days for us to process all the applications. All applicants will hear back from us, either via email or a telephone call.